Terms of Service with Clare Duffy

Your email sits at the center of your online life — it holds personal communications, purchase history and the ability to reset other passwords. Email security isn’t just for people who handle sensitive information at work. How can everyone keep their emails and other online data more secure? Patricia Egger, Head of Security at Proton, shares some practical tips for safeguarding your communications – and talks about why it matters.

One method of protecting your online data mentioned in this episode is using a password manager. Terms of Service put out an episode about this in 2024, which you can find here.

Terms of Service is a CNN Podcasts and Goat Rodeo production. This episode was produced by Jay Venables. At Goat Rodeo, the lead producer is Rebecca Seidel, and the executive producers are Megan Nadolski and Ian Enright. At CNN, Matt Martinez is our Senior Producer and Dan Dzula is our Technical Director. Production support from Sofía Sanchez. Steve Lickteig is the Executive Producer of CNN Audio.
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Since 2024, multiple families have filed lawsuits against major AI companies, claiming their children were driven to self-harm and even suicide after talking with chatbots. Some AI companies have begun implementing safety measures, and legislation is cropping up to curb these potentially harmful uses of AI. If you’re a parent, what do you need to know about AI chatbots and what can you do right now to protect your kids? Julie Scelfo, the founder of the nonprofit Mothers Against Media Addiction (MAMA), shares her thoughts.

This episode includes references to suicide. Help is available if you or someone you know is struggling with suicidal thoughts or mental health matters. In the US: Call or text 988, the Suicide & Crisis Lifeline. Globally: The International Association for Suicide Prevention and Befrienders Worldwide have contact information for crisis centers.

Don’t miss Terms of Service live in New York City! On January 13 at Ludlow House, Clare will be interviewing Nick Frosst, co-founder of AI startup Cohere, about whether the tech industry should really be trying to build a superhuman, superintelligent AI. Visit the event page to get an invite.

Terms of Service is a CNN Podcasts and Goat Rodeo production. This episode was produced by Rebecca Seidel. At Goat Rodeo, the lead producer is Rebecca Seidel, and the executive producers are Megan Nadolski and Ian Enright. At CNN, Matt Martinez is our Senior Producer and Dan Dzula is our Technical Director. Production support from Sofía Sanchez. Steve Lickteig is the Executive Producer of CNN Audio.
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Finding information online can be overwhelming. And as more people turn to chatbots for information, search engines are adapting. Google Search has added an AI mode and its chatbot, Gemini, to help users get the information they need. So what’s the best way to conduct a search now? Robby Stein, vice president of product at Google Search, walks us through the newest features available to users.

Don’t miss Terms of Service live later this month in New York City! On January 13 at Ludlow House, Clare will be interviewing Nick Frosst, co-founder of AI startup Cohere, about whether the tech industry should really be trying to build a superhuman, superintelligent AI. Visit the event page to get an invite.

Terms of Service is a CNN Podcasts and Goat Rodeo production. This episode was produced by Jay Venables. At Goat Rodeo, the lead producer is Rebecca Seidel, and the executive producers are Megan Nadolski and Ian Enright. At CNN, Matt Martinez is our Senior Producer and Dan Dzula is our Technical Director. Production support from Sofía Sanchez. Steve Lickteig is the Executive Producer of CNN Audio.
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After a head-spinning year in the worlds of health and technology, Audie Cornish of The Assignment sat down with Dr. Sanjay Gupta and Clare Duffy to break down the stories that ended up on all their podcasts this year.

Producer: Dan Bloom

Technical Director: Dan Dzula

Executive Producer: Steve Lickteig
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If you have new tech gadgets on your holiday wishlist, chances are you also have old devices that have passed their prime. What’s the safest and most responsible way to get rid of these items? Christine Datz-Romero, the co-founder and executive director of the Lower East Side Ecology Center, shares some tips for reducing and recycling e-waste.

Terms of Service is a CNN Podcasts and Goat Rodeo production. This episode was produced by Hazel Hoffman. At Goat Rodeo, the lead producer is Rebecca Seidel, and the executive producers are Megan Nadolski and Ian Enright. At CNN, Matt Martinez is our Senior Producer and Dan Dzula is our Technical Director. Production support from Sofía Sanchez. Steve Lickteig is the Executive Producer of CNN Audio.
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