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The Heart of Healthcare | A Digital Health Podcast

Halle Tecco, Michael Esquivel, & Steve Kraus
The Heart of Healthcare | A Digital Health Podcast
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  • The Flywheel Holding Women’s Health Back | Rock Health CEO Katie Drasser & Tia Founding CEO Carolyn Witte
    Women make 80% of healthcare decisions and outspend men two to one on care—yet when it comes to designing, funding, and scaling health tech, they’re still treated like a niche.In this episode, we break down the broken flywheel holding women’s health innovation back including fewer growth-stage investments, limited exits, and a system not built to serve women as the primary users of care. I’m joined by Carolyn Witte, co-founder of Tia, and Katie Drasser, CEO of Rock Health, to talk about what needs to change—and how we get there.We cover:📱 What Rock Health’s latest report says about women as digital health consumers🚫 Why men shouldn’t be the benchmark for women’s health💸 How women’s health companies struggle to raise beyond Series A (and what to do about it)👩‍⚕️ Why every company should be a women’s health company💡 What founders and investors need to do differently to unlock women’s health at scale—About our guests:Katie Drasser is CEO of RockHealth.org, leading a team of experts in health equity, social enterprise, and design to encourage more equitable innovation in digital health. Drasser has launched programs that address complex global issues with a focus on public health innovation and the role of innovative financing and leadership in systems change. Previously, she curated health content for the Aspen Ideas Festival and was managing director of the Aspen Global Innovators Group, steering global leadership programs to address poverty alleviation and human rights. Drasser has worked internationally on HIV/AIDS treatment strategies in Romania, private health services delivery in Myanmar, and the scale up of Kenya’s national emergency medical system. She designed a network of charter schools and developed Good Capital, a venture fund that invests in social enterprises like the Hub Bay Area and the Social Capital Markets Conference.Carolyn Witte is a visionary healthcare entrepreneur dedicated to creating a personalized, preventive, and human-centered healthcare system. As the founding CEO of Tia — the leading tech-enabled primary care provider for women — she pioneered a new model of “whole-women’s” healthcare, integrating virtual and retail-style clinics, technology, and a multidisciplinary care teams to transform the business and experience of going to the doctor. A former strategist at Google’s Creative Lab, Carolyn brings an interdisciplinary approach to healthcare innovation through design, technology, and brand. Her latest passion project is The XX Factor — a newsletter and community advancing the women’s health category through hard won lessons, shared learnings and collective action. She’s been recognized by Fast Company, Forbes, and Inc. Magazine as a trailblazer for women in business.—Show notes:Women in focus: understanding women as digital health consumers (Rock Health)There’s a Growth-Stage Cliff Plaguing Women’s Health Startups—🙏 If you're enjoying the show, we would so appreciate it if you left us a review!—📍 Connect with us:Heart of Healthcare websiteTikTok (NEW!)LinkedInInstagramSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
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  • 📣 Digital Health Download: May 2025
    In this month's Digital Health Download, Steve and Halle unpack the headlines shaping healthcare, policy, and technology—with an eye toward where things may be heading next. From shifting political support for Medicaid and the ACA to state-level action on PBMs, they explore the unexpected ways the system is evolving.We cover:🩺 Why more Republicans are backing Medicaid and ACA expansion—and what the data tells us🧠 Autism in the spotlight (and Halle's favorite show)⚖ How a new Arkansas law could disrupt the PBM status quo📊 Bessemer’s new Health AI Adoption Index, including what separates pilots from true deployments📚 A lawsuit against academic publishers that’s raising questions about access and transparency in research—📍 Show notes:Enrollment Growth in the ACA Marketplaces (KFF)Love on the Spectrum (Netflix)Arkansas adopts first-in-the-nation law forcing companies to choose between running a PBM or pharmacies (STAT News)Scientists’ suit against top academic publishers lays bare deep frustration over unpaid peer review (STAT News)Another Call for Open Access (Halle’s blog)The Healthcare AI Adoption Index (BVP)—🙏 If you're enjoying the show, please leave us a review!—📍 Connect with us:Heart of Healthcare websiteLinkedInInstagramTikTokSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
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  • Stopping Healthcare's Tapeworm with Zero Inflation Healthcare | Clayton Christensen Institute Director Ann Somers Hogg
    The average American family spends over $24,000 a year on healthcare, and costs continue to rise faster than inflation. Why can't we create a healthcare system that delivers more value for less money?In this conversation with Ann Somers Hogg, Director of Healthcare Research at the Clayton Christensen Institute, we explore the concept of "Zero Inflation Healthcare" and uncover why traditional health insurance models continue to drive costs up. Ann breaks down why many InsureTech startups initially struggled to disrupt incumbents and how a new approach to business model innovation could finally tame runaway healthcare costs.We cover:🌟 The "optimal care business model" that could help transform healthcare📊 Why InsureTechs like Oscar and Clover struggled initially against incumbents🧰 If and how insurance companies can fix their reputations💰 Why health insurance companies' "spend more to make more" profit formula fails to incentivize the desired outcome🔄 How regulations create barriers to disruptive innovation in health insurance🛑 Why Haven (the Amazon-Berkshire-JPMorgan venture) failed despite its resources💡 How the "Jobs to Be Done" theory applies to healthcare choices—About our guest:Ann Somers is the director of health care research at the Clayton Christensen Institute where her research focuses on the structural pathways to improve health. This includes business model design, leadership approaches, customer orientation, and innovation strategy. Prior to joining the Institute, Ann Somers worked for Atrium Health (now Advocate Health), where she served as the AVP of Strategy and Transformation. She started her career in consulting at Oliver Wyman, working to develop value-based care strategies for large payers. Ann Somers holds an MSPH in Health Policy and Management from UNC-Chapel Hill and a BS in Commerce from the University of Virginia. She lives in Richmond, Virginia with her husband and two children.—Show notes: Read the full paper here: christenseninstitute.org/publication/health-insurance-innovation If you’d like to learn more about the Institute’s broader work, feel free to explore: www.christenseninstitute.org —If you're enjoying the show, we would so appreciate it if you left us a review!—📍 Connect with us:Heart of Healthcare websiteLinkedInInstagramTikTokSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
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  • From Family Business to Startup Success | Thyme Care Founder & CEO Robin Shah
    Each year, 2 million Americans are diagnosed with cancer and face a fragmented, overwhelming healthcare system with minimal guidance between doctor visits, even as they make life-altering decisions.In this episode, we talk with Robin Shah, Founder & CEO of Thyme Care, who has devoted his 17-year career to improving oncology care and is now building a virtual support system that has already helped over 50,000 cancer patients nationwide.We cover:🏥 Robin's origin story saving his father's oncology practice during the 2008 financial crisis💊 How community oncology has consolidated from independent doctors to large corporations🚀 Key insights from scaling Flatiron Health as employee #3 and co-founding One Oncology📈 How value-based care is creating new opportunities in specialty care🔮 The future of cancer care coordination beyond active treatment—About our guestRobin Shah is the Founder & CEO of Thyme Care, an oncology population management company providing virtual clinical support for cancer patients. His career in oncology began by helping his father's community practice survive both the Great Recession and aggressive competition from hospital systems. Robin was an early employee at Flatiron Health and a founding team member of One Oncology before launching Thyme Care, which now supports over 270,000 people across the country with a team of 400 employees.—🙏 If you're enjoying the show, we would so appreciate it if you left us a review!—📍 Connect with us:Heart of Healthcare websiteYouTube (NEW!)LinkedInInstagramTikTokSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
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  • The Health Insurance Founder That Hates Insurance | Oscar Health Co-founder Mario Schlosser
    Health insurance has a Net Promoter Score of around 0-10 industry-wide, one of the lowest ratings of any industry. This is exactly why the founders of Oscar Health, with no background in healthcare and a distaste for the industry, started the company in 2012. Since then, Oscar has grown to 1.7 million members, gone public, and achieved profitability—all while receiving an NPS significantly higher than the industry average.In this episode, we talk with Mario Schlosser, co-founder and CTO of Oscar Health, about building a tech-first health insurance company in an industry notorious for poor customer experiences.We cover: 🏥 Why outsiders without healthcare backgrounds decided to tackle the insurance industry💰 How Oscar grew to 1.7 million members while maintaining a 60+ NPS score in a hard-to-please industry📊 The balance between denying unnecessary care and empathetically supporting members⚙️ How ICHRAs (Individual Coverage Health Reimbursement Arrangements) are disrupting traditional employer-sponsored healthcare🧶 The beginning of the unraveling of the employer markets💼 The changing employer healthcare market and why small businesses are seeking alternatives—About our guest:Mario Schlosser is the Co-Founder & CTO at Oscar Health. In this role, Mario leads product and engineering, with a focus on building Oscar’s technology platform for the future and continuing to set the strategy for the +Oscar strategy.Previously, Mario served as CEO of Oscar, leading the company from inception to serving over 1M members across Individual & Family, Medicare Advantage, and Small Group health plans.Before co-founding Oscar, Mario also co-founded the largest social gaming company in Latin America, where he led the company's analytics and game design practices. Prior to that, Mario was a Senior Investment Associate at Bridgewater Associates and worked as a consultant for McKinsey & Company in Europe, the U.S. and Brazil.Mario also spent time as a visiting scholar at Stanford University, where he wrote and co-authored 10 computer science publications, including one of the most-cited computer science papers published in the past decade, in which he developed the EigenTrust Algorithm to securely compute trust in randomized networks. In May 2019, Mario and his co-authors, Sepandar D. Kamvar (Mosaic Building Group Inc) and Héctor Garcia-Molina (Celo), received the prestigious Seoul Test of Time Award from the International World Wide Web Conference Committee (IW3C2) for this work.Mario holds a degree in computer science with highest distinction from the University of Hannover in Germany and an MBA from Harvard Business School.—🙏 If you're enjoying the show, we would so appreciate it if you left us a review!—📍 Connect with us:Heart of Healthcare websiteLinkedInInstagramTikTokSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
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The Heart of Healthcare podcast gets to the heart of our mission in digital health — to massively improve healthcare for all. 🏆 #1 podcast in the Top 100 Health Tech All time charts👥 Hosted by digital health veterans Halle Tecco, Michael Esquivel, and Steve Kraus🎙 New episode every MondayJoin us for authentic and compelling conversations with thought leaders as we deconstruct underlying problems in healthcare, and identify how we can work together to solve them.
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