The Digital Project Manager

• How to Create a Policy and Process for Ending Toxic Client Relationships

  Dealing with a toxic client can drain your team, hurt your business, and feel impossible to escape. But what if the problem isn’t you—it’s them? If you’re stuck in a difficult client relationship and unsure what to do next, this episode is for you.Host Galen Low is joined by agency expert Melissa Morris to discuss when and how to fire a client, along with strategies for protecting your team and business. Tune in to learn how to navigate tough client dynamics and set your agency up for success.Resources from this episode:Join DPM MembershipSubscribe to the newsletter to get our latest articles and podcastsConnect with Melissa on LinkedInCheck out Agency AuthorityBook a free discovery call with Melissa

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• Beyond Prompts: How to Use AI for Smarter Project Management

  Generative AI is everywhere—transforming industries, dominating conversations, and yet, for many, it’s still just a tool for note-taking and meal planning. If you’re a project professional feeling stuck in a GenAI rut, this episode is for you.Host Galen Low sits down with AI expert Kathleen Walch to explore how project managers can move beyond basic chatbot use, rethink their AI approach, and unlock new career opportunities. Tune in to discover what GenAI truly has to offer beyond prompt engineering.Resources from this episode:Join DPM MembershipSubscribe to the newsletter to get our latest articles and podcastsConnect with Kathleen on LinkedInCheck out The Project Management Institute and AI Today Podcast

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• How to Build Impactful Rapport With Your Clients

  Trust isn’t free—especially when you inherit a project that's completely off the rails. But instead of going in guns blazing, what if you could build trust with authenticity and strategic partnership?Galen Low sits down with Melissa Morris, founder of Agency Authority, to discuss practical strategies for establishing trust, improving collaboration, and proving your value as a strategic partner. Whether you’re struggling with client rapport or looking to refine your approach, this conversation will give you the tools to strengthen relationships and keep your projects on track.Resources from this episode:Join DPM MembershipSubscribe to the newsletter to get our latest articles and podcastsConnect with Melissa on LinkedInCheck out Agency AuthorityBook a free discovery call with Melissa

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• How To Help Project Teams Embrace And Ace Project Presentations

  Presentation day is here, and it’s not going smoothly—slides are being read off, demos are falling flat, and you’re winging it after forgetting your notes. Stakeholders are disengaged, but the project continues, and more presentations are ahead.Galen Low chats with presentation expert Renaud Taburiaux about how project managers can help their teams deliver clear, impactful presentations without wasting time preparing. Tune in to learn how to frame your work for executives and ace your next presentation!Resources from this episode:Join DPM MembershipSubscribe to the newsletter to get our latest articles and podcastsConnect with Renaud on LinkedInCheck out Presentation SprintPresentation Sprint on Amazon

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• The New Purpose of the PMO & Why Your Org Still Needs One

  To some folks, a Project Management Office sounds like a stale concept more than a hotbed of innovation. But in a world where non-PM roles are increasingly expected to deliver projects and emerging tech is aggressively forcing us to change the way we work, the PMO may actually be the key to unlocking the future of project management.Galen Low is joined by Olivia Montgomery (Associate Principal Analyst at Gartner), Bruno Morgante (Board Member at The PMO Leader), and Lauren Selley (Director of Program Management at Code and Theory) to delve into the challenges faced by PMOs, the importance of dynamic leadership, and the integration of innovative strategies like artificial intelligence to enhance project success.Resources from this episode:Join DPM MembershipSubscribe to the newsletter to get our latest articles and podcastsConnect with Olivia, Bruno, & Lauren on LinkedInCheck out Gartner, The PMO Leader, and Code and Theory

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