Revolut Insider

With its global headquarters established in London, and a UK banking licence in place, Revolut is entering a new chapter.
UK CEO Francesca Carlesi talks about what this shift means for customers and how these milestones connect to bigger decisions about growth and leadership going forward.
In this episode, host Alex Carril and Francesca discuss:
Revolut’s global headquarters and the message the company signals about remote work
Why London was chosen as Revolut’s home base and how it strengthens the company’s presence in the UK
What operating as a fully licensed bank in the UK means for local customers and Revolut globally
How the “Banking & Beyond” strategy translates into more customer-centric features
The case for Revolut as a primary bank and what was holding it back before
Comparing Revolut to legacy financial institutions and the differences that matter
The importance of building and maintaining trust in financial services
What new features customers in the UK can expect to see in the future
Francesca’s thoughts on leading a fast-growing team
Her path into financial services, from founding her own startup to becoming Revolut’s UK CEO
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Brand decisions affect how people feel, long before they open an app or tap a card.
Our Head of Global Brand, Gareth Morgan, explains what it takes to build a brand that feels confident and distinctive.
He breaks down the thinking behind Revolut’s shift towards a more premium identity, how creative choices influence a brand’s trust and perception, and how to lead with bold decisions without losing focus.
In this episode, Alex and Gareth discuss:
What “brand” means in practice, and how it shows up beyond visuals

Revolut’s 2023 rebrand and the shift toward a more premium evolution

How the emotional experience of a brand shapes trust and loyalty

Standing out in a crowded market while maintaining your identity 

Why Revolut is selective about brand collaborations

Leading a team to think outside the box

What goes into delivering bold, unexpected design work

Gareth’s view on whether AI limits creativity

Getting an idea over the finish line and how to not take feedback personally

What’s next for Revolut as a global brand

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Launching a global financial platform in Japan comes with its own set of rules.
Yoko Makiguchi, Revolut’s CEO in Japan, shares the challenges of adapting Revolut to a local customer base and the big opportunities that lie ahead.
After 30 years in finance, she talks openly about joining as the country’s CEO and what it takes to scale a fast-growing team in a demanding labour market.
In this episode, host Alex Carril and Yoko discuss:
Why joining Revolut was Yoko’s best career decision after 30 years in the industry

Growing a team by 10x in Japan that represents 20+ nationalities

How the team’s diversity shapes how they work

The difficulties that go into hiring in a challenging labour market like Japan

Balancing career aspirations and family life, and how it’s changed over the years

Launching Revolut in Japan in 2020 with only 5 Revoluters

The two main opportunities for Revolut’s next phase in Japan

How to adapt a global platform to break into a local, unique market

Standout experiences that have shaped Yoko’s leadership strategy as a CEO

3 pieces of advice Yoko would give to other teammates as she reflects on her career

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As a Business Development Manager, Patricia knows what it takes to apply a never-settle mindset and turn complex challenges into results.
From BLIK in Poland to Multibanco in Portugal, she's been an advocate for customers by negotiating with partners and pushing for features that make a difference in local markets.
Hear how she moves past a “no” in high-stakes deals and why Multibanco is such a personal milestone for her.
In this season 3 premiere, host Alex Carril and Patricia discuss:
What it means to be on the Alternative Payment Methods team, why it matters for customers, and the team’s mission of finding new ways to use Revolut
How Patricia’s consulting background laid the foundation for success in fintech
What it's like to face complex problems new to Revolut and the industry, and still deliver results
Breaking down BLIK and what it took to bring the feature to customers in Poland
Why partner institutions are willing to challenge the status quo and collaborate with Revolut
The case for local payment methods, like BLIK and Multibanco, even when Revolut already offers person-to-person transfers
How Patricia gave customers in Poland easier access to public transport by enabling in-app ticket purchases
The personal motivation behind bringing Multibanco to customers in Portugal
Creating high-stakes partnerships, getting past a “no,” and applying those lessons outside of work
Avoiding burnout without losing the drive that comes with a never-settle mindset
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View open career opportunities at Revolut: revolut.la/49sbpTz

How do you build something that lasts a decade and still feel like it’s just getting started?
Tom Hambrett, Partner and General Counsel, reflects on 10 years of Revolut. From bold decisions in the early days to raising billions in capital, he looks back at the strategy and momentum that’s helped us endure — and what it takes to keep going.
In our season 2 finale, host Alex Carril sits down with Tom to discuss:
- The early days of Revolut and what we were doing right
- Co-founders Nik and Vlad’s focus on long-term vision
- How Tom first discovered Revolut while hiking in the Guatemalan jungle
- What we might’ve done differently, in hindsight
- The legal and strategic decisions Tom took that helped shape our trajectory
- How the company’s culture has evolved over the years
- Raising billions in capital [in the beginning] and the fintech arms race
- What sets Revolut apart from other players in the market
- The biggest responsibility we carry as we continue moving forward
- What Tom hopes we’ll be talking about 10 years from now

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View open career opportunities at Revolut: revolut.la/3IQWCXo