Teamwork and Touch Base by 12: Building Trust Through Better Communication
Working together as a team to better communicate between physicians and nurses as well as the complete caregiving team will enhance the experience for patients.
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Distinguishing the Difference Between Curing and Caring When Treating Patients
How to excel at both curing and caring with an understanding of the distinction.
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Scaling AI-Driven Health Care at Optum Amid Industry Transformation
How do we produce better health outcomes and an exceptional experience at a lower cost, at scale, every day? Learn how a large health care services company is striving to serve its population’s physical, mental, pharmacy, social, and financial needs through three core areas: value-based care, pharmacy services, and technology...
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Redefining and Structuring Three Soft Skills into Hard Skills
Advocating to transform soft skills into hard skills to improve patient and caregiver experiences.
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The (Unique) Role of a Chief Clinical Financial Officer
How the importance of physician leadership that understands the financial aspects of health care can lead to unique roles that directly work toward improving patient care and financial operations.
This podcast from NEJM Catalyst features interviews with leaders in health care as they discuss innovative ideas and actionable solutions for enhancing the value of health care delivery, providing perspectives on what's working in the industry, what's not, and why.