Gartner ThinkCast

AI adoption is accelerating. But are organizations moving just as fast on AI ethics?
In this episode of ThinkCast, Gartner Senior Principal Analyst Shanna Grafeld explores why AI ethics has become a business imperative, not just a technology concern. From human rights risks and workforce trust to governance, accountability and the evolving human-AI relationship, hear how leaders can stay ahead of AI challenges before they become costly problems.
 
You'll learn:
Why AI ethics is shifting from a compliance issue to a strategic business priority
The human rights and trust risks organizations should be evaluating today
How leaders can encourage AI adoption without creating overdependence
What effective AI governance looks like in practice

 
Dig deeper:
Become a client to learn more about AI ethics
Join us at Gartner IT Symposium/Xpo™
See why Gartner is the world authority on AI

 
Timestamps:
(00:42) Why AI ethics is now a business issue 
(02:31) Lessons from past technologies 
(04:40) Rethinking the human-AI relationship 
(09:50) Increase capability, not reduce accountability 
(12:20) The fears leaders should take seriously 
(15:00) Addressing workforce anxiety
(19:52) Building proactive AI guardrails 
(28:24) The biggest challenges ahead 
(31:10) Where leaders should start today

AI isn't failing. AI literacy is.
Nearly half of CEOs say their AI investments are breaking even at best. In this episode of ThinkCast, Gartner Distinguished Vice President Analyst Mandi Bishop explains why the biggest barrier to AI value isn't the technology — it's people's ability to work effectively with it. Learn how critical thinking, prompt discipline and AI literacy can improve adoption, reduce risk and unlock better business outcomes.
 
You'll learn:
Why AI literacy — not more AI tools — is the foundation for AI success
How prompt discipline can improve output quality and reduce AI costs
The critical thinking skills employees need to work effectively alongside AI
Practical steps leaders can take to drive sustained AI adoption and value

 
Dig deeper:
Become a client to learn more about AI literacy
Attend a Gartner CIO Conference near you
See why Gartner is the world authority on AI

Many companies cut talent in pursuit of AI value. Now they're discovering what was lost in the process.
In this episode, we explore a shift taking place in organizations' AI journeys: after an initial rush to pursue productivity gains and cost savings, many leaders are rediscovering that human expertise is essential to realizing AI's full value. Gartner Senior Executive Partner Denise McCurdy joins us to share what she's hearing directly from CIOs as they navigate mounting pressure to deliver AI outcomes, implement agentic AI and prepare for new operating models — all while preserving the people, knowledge and relationships that drive lasting transformation.
 
You'll learn:
Why productivity gains alone rarely create lasting AI value
The difference between "blue money" and "green money" outcomes
How organizations are rehiring talent they initially replaced
Why CIOs must deepen collaboration with CFOs and business leaders
 
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Download the 1H 2026 Gartner CIO Report
Attend a Gartner CIO Conference near you
See why Gartner is the world authority on AI

In this episode of Gartner ThinkCast, we explore how executive conversations about AI are rapidly evolving — and why focusing on ROI alone is no longer enough. Drawing from his standout session from Gartner CIO Leadership Forum, VP Analyst Nate Suda unpacks three distinct C-suite perspectives shaping AI strategy today: value, workforce and operating philosophy.
 
You'll learn:
The three critical AI conversations happening across the C-suite
Why ROI is no longer a sufficient measure of AI success
How "human-plus" work and shifting team boundaries are reshaping the organization
What defines an AI-shaped enterprise and how to start thinking like one

 
Dig deeper:
Learn how to communicate AI's value
Attend a Gartner CIO Conference near you
See why Gartner is the world authority on AI

In this episode of Gartner ThinkCast, we dive into what strong leadership really looks like when the path ahead is unclear. From economic disruption to AI-fueled transformation, uncertainty is now a defining feature of the business landscape.
Gartner expert Mary Mesaglio returns to offer a succinct and timely playbook. Drawing from conversations with CEOs, CIOs and senior leadership around the globe, Mary shares three practical strategies for leading through volatility, ambiguity and change. Learn why clear communication, hyper-focused priorities and transparent guiding principles are the essential tools every executive and new leader needs today.
 
You'll learn:
Why corporate-speak fails in times of change and what to say instead
The 10x10x10 rule for reinforcing priorities with your team
How guiding principles offer stability and direction

 
Dig deeper:
See why Gartner is the world authority on AI
Try out AskGartner for more AI-powered insights
Learn how to create a strategic workforce plan