Fixable

Most of us believe that if we’re not talking, we’re listening. But there’s a lot more to listening than just hearing what another person has to say. Emily Kasriel spent decades as a journalist and producer at the BBC before turning her attention to communication, connection, and how to create healthier workplaces. She is now an executive coach and the author of Deep Listening: Transform Your Relationships with Family, Friends, and Foes. In this episode, Anne sits down with Emily at the 2026 TED Conference in Vancouver to discuss how more intentional listening can lead to better relationships, workplace environments, and even a better world. Emily shares six practical steps to practice deeper listening, advice for people working on remote teams, and coaching for leaders struggling to communicate across generational divides.

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Watch Fixable videos on youtube.com/@TEDPods
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Have a question you want Anne and Frances to solve? Email the team at fixable@ted.com or leave a voicemail at 234-349-2253
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For the full text transcript, visit ted.com/podcasts/fixable-transcripts
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Conflict is inevitable, so why are we so bad at it?

In this special featured episode from the new TED podcast, Corner Piece, host Taha investigates the nature of conflict to help his co-hosts, Melissa and Sabrina (and all of us), find healthier ways to handle conflict. He interviews Harville Hendrix, a couples therapist with over 50 years of experience, and Eli J. Finkel, a professor and author of "The All-or-Nothing Marriage". They explain what happens when conflict gets in the way of connection and how to turn it into an opportunity for growth.

Corner Piece is hosted by the creators of the YouTube channel, Answer in Progress. On this podcast, Taha, Melissa and Sabrina follow their curiosities down rabbit holes with help from expert guests to help you, and themselves, understand the world around us a little bit better.

Find more episodes of Corner Piece here: https://link.mgln.ai/iaPHia
For the full text transcript, visit ted.com/podcasts/fixable-transcripts
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Culture shapes almost everything about our experience of work, and yet most of us feel powerless to change it. In this episode, Anne and Frances are joined by Harvard Business School professor Ryan Buell to demystify the building blocks of team culture and why it’s so instrumental in driving the performance of an organization. They also share practical advice on how to help your team learn and improve faster, how to protect your people from an unhealthy workplace culture, and how to change the beliefs and behavior of your team with clarity, signaling, and consistency.

Featured guest
Follow Ryan Buell on LinkedIn

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Watch Fixable videos on youtube.com/@TEDPods
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Have a question you want Anne and Frances to solve? Email the team at fixable@ted.com or leave a voicemail at 234-349-2253
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For the full text transcript, visit ted.com/podcasts/fixable-transcripts
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With great power comes great responsibility…and the chance to reflect on what we’ve learned from people who wield it well. In this episode, Anne and Frances look back on their conversations with Kara Swisher, Deborah Gruenfeld, Mrs. Dow Jones, and Hubert Joly about how power at work really works. They dig deeper into why telling the truth to yourself and others is such a strong power move, revisit Hubert’s “currency converter” framework for understanding how power manifests differently in different people, and celebrate the power of graceful leadership. They also share what they’re doing differently after having these conversations, and return to a message that echoed across the series: you already have more power than you think.
For the full text transcript, visit ted.com/podcasts/fixable-transcripts
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Throughout the Unlocking Your Power at Work series, Anne and Frances have uncovered practical advice for gaining power, building influence, and unleashing the abilities you already have. But once you make it to the top, what do you do with all that power? Hubert Joly is a professor at the Harvard Business School and the former CEO of Best Buy, where he led one of the most celebrated corporate turnarounds of the past decade. In this episode, Anne and Frances sit down with Hubert to dissect his belief that sharing your power and empowering others is the key to strong leadership. Hubert shares the story of how he helped bring Best Buy back from the brink and what he learned from listening to employees on the front lines. He also makes the case for why leadership is more important than ever in a world of AI, and that AI is most powerful when it amplifies “human magic.” Anne and Frances ask Hubert some questions from listeners struggling to share power as leaders, and explore how men and women respond differently to being offered powerful leadership positions.

Featured guest
Follow Hubert Joly on LinkedIn and at his website
Buy The Heart of Business

Connect with the team
Follow Anne on Instagram and LinkedIn
Follow Frances on Instagram and LinkedIn
Watch Fixable videos on youtube.com/@TEDPods
Visit Anne and Frances’ website
Have a question you want Anne and Frances to solve? Email the team at fixable@ted.com or leave a voicemail at 234-349-2253
Follow TED on X, Instagram, Facebook, LinkedIn, and TikTok
For the full text transcript, visit ted.com/podcasts/fixable-transcripts
Hosted on Acast. See acast.com/privacy for more information.