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HBS Managing the Future of Work

Harvard Business School
HBS Managing the Future of Work
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  • BuildOps' Alok Chanani on rewiring commercial contracting
    Admin and logistics can be weak links in HVAC, plumbing, electrical, and mechanical firms. This can limit growth and squander skilled technical labor, to the detriment of employers and workers alike. The BuildOps co-founder and CEO unpacks the benefits of integrated operations apps and the potential of AI-boosted platforms to improve prospects for skilled workers.
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    37:48
  • Cisco's alignment strategy: Coordinating workforce and operations
    The benefits of cross-function collaboration, with Francine Katsoudas, executive vice president and chief people, policy, and purpose officer, and Jeetu Patel, president and chief product officer. How better integration within the corporate stack improves flexibility.
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    36:13
  • Designing Equitable Workplaces
    The Harvard Kennedy School's Iris Bohnet and Siri Chilazi on the logic behind a systems-level approach to workplace fairness. How A-B testing and targeted interventions—incorporated in day-to-day workflow—can help organizations tap more of the talent pool.
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    43:08
  • ETS’s Amit Sevak makes the case for continuous assessment
    The flagship firm is pushing the boundaries of testing, from K-12 through career. What are the implications for the workforce and society? And how does AI change the future of benchmarking?
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    37:09
  • Vanguard's skills strategy for tech transformation
    Can the shareholder-owned discount brokerage giant parlay its investments in enterprise and cloud infrastructure into an AI-enabled expansion into new markets while improving productivity and service delivery? CIO Nitin Tandon explains the global workforce strategy underpinning the effort.
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    30:17

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Artificial intelligence. Robotics. The Gig Economy. Globalization. The world is changing at a dizzying pace in ways that will have a profound effect on the economy, jobs and the flow of talent. How will firms cope with the changes ahead and what steps do they need to take today? Each episode features faculty from the world’s leading business school interviewing CEOs, technologists and experts on the bleeding edge discussing how to survive and thrive by managing the future of work.
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