Recorded live at the 2026 edition of the Urban Future conference in Ljubljana, this episode explores how the City of Toronto, Canada, is rethinking public engagement. Our guest, Daniel Fusca, Manager of Public Consultation, Parks and Recreation at the City of Toronto and Urbanist-in-Residence at the University of Toronto School of Cities, shares his approach to treating the public as a true delivery partner.
As democracies face declining public trust and growing polarisation, Daniel explains why traditional consultation methods need to be updated. He details how Toronto uses deliberative tools, such as civic lotteries and citizens' assemblies, to bring representative, diverse groups of residents into complex decision-making processes. By sharing accountability and guiding communities through difficult trade-offs, local governments can build resilient decisions that stand the test of time. Tune in to learn how to effectively capture the collective intelligence of your city.
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Chapters
(00:00:00) - Intro
(00:01:58) - Teaser question: So if you had to describe Toronto using only three emojis, which ones would you pick?
(00:03:16) - Guest background
(00:05:07) - Toronto's Growth And Diversity
(00:06:58) - Declining Public Trust
(00:09:16) - Public As Delivery Partner
(00:12:05) - West End Case Study
(00:17:27) - Citizens Assemblies
(00:26:40) - Rebuilding Public Trust
(00:28:34) - Private-Public Partnerships
(00:31:34) - Segment: Hot take of the day
(00:33:30) - Ending question: “To you, what is a Smart City?”