Why We Bought It, Sold It, or Never Should Have Owned It | Lean Built - Manufacturing Freedom E107
Jay and Andrew swap stories about the constant balancing act between buying, making, renting, borrowing, and outsourcing. From renting camera lenses for product shoots to resisting the emotional pull of a first CNC machine, they dig into the real-life decision-making that keeps a shop lean (or clutters it up). You’ll hear about scissor lift negotiations, the pain and payoff of liquidating unused gear, the “what if” trap that fills shelves with obsolete parts, and the unexpected warranty calls that arrive the day after you throw something away. Along the way, they share practical takeaways on optioning machines, standardizing tools, leveraging smart plugs, and even giving unused hardware back to suppliers.
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43:32
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43:32
Actually Learning From Mistakes | Lean Built - Manufacturing Freedom E106
Andrew and Jay unpack a thought-provoking article from The Systems Thinker on the tension between learning and performance. How do you actually learn from failure? Is it a given that you will? The conversation ranges from morning meeting rituals and positive failure culture to the dangers of over-relying on data.Along the way, they talk chipped tools, misordered pipe, customized packaging, AI-assisted KPI dashboards, Harbor Freight, and more.
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37:12
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37:12
Firing Bad Customers | Lean Built - Manufacturing Freedom E105
Jay and Andrew discuss the true cost of doing business with “big name” clients who act like bullies. You know the ones. They demand unfair terms, they're slow to pay, they're quick to add red tape. Jay shares a personal story about walking away from a prestige customer that wasn’t worth the stress, cost, or collection headaches. Andrew adds cautionary tales, including lessons from a fellow shop owner who took the bait on a massive PO and paid the price in blood, sweat, and sleepless nights.They also talk about the power of peer advisory groups like Vistage and Convene. How do you avoid flying blind in your business? Get in a room with people who’ve already made your mistakes, and who won’t let you keep making them.Plus: hear about their strategies for preventative maintenance, visual controls (including genius 3D-printed “No Touchy” signs), and the delicate balance between food trucks, team morale, and post-lunch productivity crashes.
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41:21
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41:21
Red Tag Everything | Lean Built - Manufacturing Freedom E104
Jay and Andrew dig into the difference between organization and orderliness, unpack how simply arranging clutter isn't true organization, and how failing to eliminate what’s unnecessary leads to inefficiency, wasted time, and blocked flow.From red-tagging unused bandsaws to preserving museum-worthy prototypes, the conversation explores the emotional and practical side of decluttering. Jay shares a maintenance wake-up call involving a long-forgotten gearbox and walks through how proactive systems (like Trello and SOPs) can prevent downtime disasters. Then the duo touch on their favorite tools, ranging from $20 Japanese nippers to precision CMMs.You can get those amazing Fujiya pliers Andrew mentioned here and here.
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35:00
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35:00
Why We Don’t Baby Our Machines | Lean Built - Manufacturing Freedom E103
As this episode begins, Andrew shares the lessons learned from a recent Matsuura mishap—how a forgotten chip fan caused an unexpected repairs and expensel—and how these bumps in the road are part of owning the machine, not just using it.This leads to Andrew and Jay digging into the balance between pushing limits and preventing crashes, using real-life examples of breaking tools (sometimes on purpose) to discover the edge of performance. The conversation also touches on company culture and the psychology of failure in machine shops, including the value of giving employees permission to experiment—and even fail—in healthy ways.Later in the episode, the discussion pivots into leadership philosophy. Drawing inspiration from Perry Maughme's The Relentless Few podcast and Simon Sinek’s thoughts on measuring success, they challenge the traditional obsession with long-term goals. Instead, they advocate for direction, momentum, and principle-driven decision-making. The episode ends with a preview of a future conversation on healthy workplace conflict—and the importance of “normalizing awkwardness.”
Colombia