INspired INsider Podcast

Adi Klevit is the CEO of Business Success Consulting Group, where she helps businesses scale and grow by implementing efficient business infrastructure, processes, and systems. Their company is made up of experts who create, document, and implement processes and procedures for small- and medium-sized companies that want to scale or expand, or for those gearing up for transition. She is also the host of the Systems Simplified podcast and an international speaker.
Adam Gelhausen is the Managing Partner of Palindrome LLP, a private investment firm that acquires established businesses and focuses on long-term ownership, founder legacy, and company culture. He leads the firm's portfolio management strategy and oversees the valuation and acquisition of new investment opportunities. Adam has more than 20 years of investment management experience, including senior analyst and portfolio management roles at Wellington Management. He earned a bachelor of science in business from Washington State University.
In this episode…
What does it take to unlock growth in an established business without losing the knowledge and culture that made it successful? When critical know-how lives in people's heads and teams are accustomed to doing things the same way, how can leaders build systems that create lasting growth?
Adam Gelhausen, a seasoned investor focused on established businesses, believes sustainable growth starts with understanding how a company actually operates before making changes. He emphasizes learning directly from employees, developing focused 100-day plans, and aligning teams around transparent metrics and regularly updated dashboards. Adi Klevit, a business growth and process improvement expert, highlights the importance of capturing tacit knowledge — the unwritten habits, decisions, and expertise that often live in an owner's or employee's head — and turning it into documented, repeatable processes. Together, they show how operational discipline, collaborative leadership, and effective systems can overcome resistance to change, create owner independence, and make businesses more scalable and valuable.
In this episode of the Inspired Insider Podcast, host Dr. Jeremy Weisz sits down with Adam Gelhausen and Adi Klevit to discuss scaling established businesses through systems and operational excellence. They explore documenting tacit knowledge, implementing technology and KPIs, and gaining team buy-in for change. Adam and Adi also share practical approaches to operational improvement, process implementation, and building businesses that can grow without depending too heavily on individual people.

Karl Hughes is the CEO of The Podcast Consultant, a podcast production company that helps business and financial industry experts build authority and generate long-term value through audio and video content. He also serves as CEO of Rise25, where he helps B2B companies generate clients, referrals, and strategic partnerships through podcasts, and is the Founder of Draft.dev, a developer content agency he launched in 2020. Karl also hosts Retained Trust, a podcast featuring conversations with digital service entrepreneurs about building, scaling, and selling successful service agencies.
In this episode…
Acquiring an agency can accelerate growth, but a successful deal requires far more than finding a profitable business and agreeing on a price. Buyers must evaluate the people, financials, positioning, and long-term fit while preserving the strengths that made the company valuable in the first place. What does it take to make an agency acquisition work well beyond the closing table?
For Karl Hughes, a former software engineer turned multi-business entrepreneur and experienced agency acquirer, the strongest deals are built on trust, careful due diligence, and post-acquisition patience. He highlights the importance of choosing a buyer or seller you can work with throughout diligence, transition, and any long-term payout structure, rather than focusing solely on the biggest number. Buyers also need the discipline to observe before making major changes, since established teams, processes, and client relationships may already be working well. As acquisition experience grows, criteria can become more flexible, allowing buyers to recognize opportunities in companies with solid revenue or leadership even when the financials are not perfect. Karl also emphasizes the value of sharpening a company's positioning after acquisition by identifying where it already succeeds and doubling down on that niche.
In this episode of the Inspired Insider Podcast, Dr. Jeremy Weisz sits down with Karl Hughes, CEO of The Podcast Consultant, to discuss smarter agency acquisitions. They explore building trust with sellers, refining acquisition criteria, and positioning acquired companies for growth. Karl also shares how to integrate businesses without disrupting what already works.

Matt Watson is the Founder and CEO of Full Scale, an offshore software development company that helps U.S. companies build dedicated software engineering teams in the Philippines. A four-time tech founder and longtime CTO, he previously co-founded VinSolutions, an automotive software company that AutoTrader.com acquired in 2011, and later founded the developer-tools company Stackify. Matt brings more than 20 years of engineering and startup leadership experience to helping companies build and scale high-performing software teams. He is also the author of Product Driven and host of the Startup Hustle podcast.
In this episode…
As AI transforms how companies build software, they are rethinking what it takes to scale development teams without sacrificing quality, speed, or accountability. With global talent and increasingly capable AI tools changing the economics of software development, how can leaders build teams that are both more efficient and more effective?
According to Matt Watson, a serial SaaS founder and longtime software leader, companies can scale development more effectively by combining offshore talent with AI-powered workflows while keeping human judgment at the center. He highlights how staff augmentation allows Philippines-based developers to work directly within a company's existing teams instead of operating as a separate outsourced unit. This approach can give businesses greater flexibility and access to experienced talent while maintaining stronger team integration. Matt also explains how AI tools, MCP servers, and shared plugins can streamline operations by connecting business systems, surfacing information, and standardizing repeatable workflows. As AI accelerates execution, he emphasizes that product thinking becomes even more valuable because teams still need people who can determine what to build, why it matters, and whether the outcome actually serves the customer.
In this episode of the Inspired Insider Podcast, Dr. Jeremy Weisz sits down with Matt Watson, Founder and CEO of Full Scale, to discuss the future of software teams. They explore offshore staff augmentation, AI-powered business workflows, and why product thinking matters more as development accelerates. Matt also shares how AI is reshaping marketing and website development.

Sequoya Borgman is the Founder and CEO of Borgman Capital, a private equity firm focused on acquiring and growing lower middle-market businesses across the United States. Since founding the firm in 2017, Sequoya has led investments in more than 20 companies and built a network of over 500 accredited investors.
With over two decades of mergers and acquisitions experience, including leadership roles at RSM US LLP and KPMG LLP, Sequoya brings expertise in deal structuring, due diligence, and value creation. His investment philosophy emphasizes trust, long-term value creation, and preserving the legacies of the business owners he partners with.
In this episode…
Building a successful investment firm takes more than financial expertise — it requires resilience, calculated risk-taking, and the ability to keep moving when deals fall apart. But what happens when years of preparation lead to a major setback just as an entrepreneurial dream is beginning?
For Sequoya Borgman, a private equity leader with more than two decades of mergers and acquisitions experience, resilience, relationships, and a strong work ethic are essential to turning setbacks into opportunities. He highlights how lessons from a humble upbringing shaped his approach to risk, persistence, and business. When his first planned acquisition collapsed at the last minute, he relied on relationships and persistence to secure an even better opportunity. These experiences ultimately shaped his thoughtful approach to deal-making, company growth, and long-term partnerships with business owners. He also emphasizes the importance of trust, careful evaluation, and adapting to changing market conditions.
In this episode of the Inspired Insider Podcast, host Dr. Jeremy Weisz sits down with Sequoya Borgman, Founder and CEO of Borgman Capital, to discuss building a resilient private equity firm. They explore turning failed deals into opportunities, evaluating businesses, and building lasting relationships with owners and investors. Sequoya also shares lessons from navigating COVID-19, changing valuations, and successful exits.

Joseph Lee is the Co-founder and CEO of Supademo, an AI-powered platform that helps teams create interactive product demos and guides for sales, marketing, onboarding, and customer education. He leads Supademo's product vision and growth, building intuitive, self-guided experiences that enable companies to simplify product education and drive engagement. Previously, Joseph co-founded Freshline, a B2B e-commerce platform for food distributors, where he served as CPO and led product strategy and execution from customer insight through product development.
In this episode…
Product demos are no longer just a sales tool — they can shape how prospects understand a product, how customers learn to use it, and how teams drive adoption at scale. But what makes a demo effective enough to move users from curiosity to real product value?
Joseph Lee, a two-time startup founder and product builder, says the most effective demos help customers understand value faster by letting them experience a product rather than passively watch it. He highlights the power of interactive, self-serve experiences that can support sales, onboarding, training, enablement, and product education. Supademo's product-led approach also allows users to experience advanced features through reverse trials, while AI helps teams personalize, translate, maintain, and scale demos more efficiently. As these experiences become more intelligent and agentic, companies can guide users through workflows with less friction and help them reach meaningful outcomes sooner.
In this episode of the Inspired Insider Podcast, Dr. Jeremy Weisz speaks with Joseph Lee, Co-founder and CEO of Supademo, about using product demos to accelerate sales, onboarding, and adoption. They discuss interactive self-serve demos, AI-powered personalization, and in-app product education. Joseph also shares how Supademo evolved from SaaS into an agentic demo platform.