Can AI Help Organizations Escape Meeting Overload?
Workers today are more digitally connected than ever — and yet many feel like they have less time to do meaningful work. In this episode of Work Week, Dr. Gabby Burlacu explores how organizations can use AI to escape meeting overload and reclaim focus time. Drawing on data from Microsoft's latest Work Trend Index, we unpack how real-time interruptions, ad hoc meetings, and fragmented communication are consuming the most critical hours of the work day. But there's a new way forward — one in which AI has the potential to become a valuable focus tool. Learn practical strategies to use AI to filter messages, automate routine tasks, and coordinate team time more intelligently — without replacing the personal connections that matter most.
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Will AI Lead to a Shorter Work Week or Longer Hours?
Can AI finally deliver on the long-anticipated promise of a shorter work week — or is it quietly pushing organizations toward longer hours and higher expectations? In this episode of Work Week, Dr. Gabby Burlacu of The Upwork Research Institute breaks down what the latest data reveals about AI's impact on productivity, burnout, and how work is structured. Hear why some leaders believe a four-day work week is within reach, why many workers feel more pressure than ever, and how freelancers are showing what's possible when AI is used intentionally. Also learn about how AI can sometimes contribute to longer working hours, the risks of always-on technology, and what leaders can do right now to support more sustainable work models.
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How Can SMBs Scale Without Growing Headcount?
Can a business grow without adding more full-time employees? In this episode of Work Week, Dr. Gabby Burlacu of The Upwork Research Institute explores why headcount is no longer the most reliable signal of success. Instead, small and medium-sized businesses are scaling through AI, experienced freelancers with AI skills, and flexible operating models. Drawing from the latest Upwork research, industry data, and a real-world small business success story, this episode offers data-backed insights and practical takeaways for leaders rethinking what growth can look like.
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What Is AI Slop and How Can You Prevent It?
The promise of AI is speed and efficiency — but what happens when outputs create more problems than they solve? In this episode of Work Week, Dr. Gabby Burlacu, Senior Manager at The Upwork Research Institute, unpacks the concept of "AI slop" — low-effort, AI-generated content that looks fine on the surface but erodes trust, credibility, and productivity. Drawing on research from the Stanford Social Media Lab, BetterUp Labs, MIT, Apiiro, and The Upwork Research Institute, we explore the hidden costs of injudicious AI use, why many organizations are failing to see ROI from their investments, and how leaders can avoid the productivity paradox. You'll also learn practical steps to prevent AI slop in your organization — from setting clearer review standards to investing in AI literacy — and see why freelancers are playing an increasingly vital role in keeping AI-enabled work both accurate and trustworthy.
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What Are AI Natives — And How Do They Stand Out in a Tight Job Market?
How are early-career workers with AI skills setting themselves apart in today's competitive job market? In this episode of Work Week, Dr. Gabby Burlacu explores how AI natives are commanding premium pay, landing promotions faster, and reshaping what employers value. Based on data from Upwork's Future Workforce Index and external industry research, the episode highlights why companies are struggling to hire AI talent, how freelancers are pulling ahead of full-time employees in AI fluency, and what business leaders and workers alike can do to thrive in this new landscape. Whether you're building teams or building your career, this episode shows how to make AI your competitive advantage.
Welcome to Work Week, where we dig into the latest and greatest questions about the world of work — backed by equal parts hard data and fresh perspective. Tune in each week(ish) to find out what the latest emerging research tells us about how to make work, work better.
Hosted by Kelly Monahan, Gabby Burlacu and Ted Liu from the Upwork Research Institute (and their AI proxies.)
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