The business case for multimodal AI and automation
In this episode of Transformers, Ann Funai sits down with Mark Polyak, Chief Product & Technology Officer at MINT.ai, to explore how multimodal AI and intelligent automation are reshaping the future of work, marketing and human innovation. Drawing from his background in counterterrorism and real-time data systems, Mark shares how data integrity, transparency and human oversight are essential to successful AI implementation. The conversation explores the shift to prescriptive analytics, the rise of agentic AI and how multimodal systems are driving workflow automation, a creative production boom, and business ROI. Chapters 00:00 – From conflict zones to campaigns: Using data to get closer to truth 04:52 – Why data integrity matters: Guardrails, transparency and trust in AI systems 06:35 – Beyond descriptive: Unlocking prescriptive analytics for smarter business decisions 12:34 – Adapt or stagnate: The rise of multimodal AI and intelligent automation 15:33 – AI and the workforce: How technology is reshaping labor trends 21:20 – 3 ways AI is changing marketing: Automation, creativity and ROI 25:00 – Most AI solutions are failing: The role of trusted partners in driving real results 28:55 – The ‘glue’ role: Why business translators are essential to success with AI 31:44 – Responsible innovation in action: Building multiagentic AI with guardrails 36:20 – Spotting AI hype: How to tell real value from empty promises 39:55 – Team of Teams: Leadership lessons from high-security environments The opinions expressed in this podcast are solely those of the participants and do not necessarily reflect the views of IBM or any other organization or entity.
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Partners, tech & taxes: Driving transformation with EY & IBM
Tax is a business game changer. Yes, really. What happens when tax meets cutting-edge technology like AI? Transformation. In this episode of Transformers, host Ann Funai is joined by Martin Fiore, EY Americas Vice Chair – Tax, and Kanthi Morrissey, IBM’s Chief Tax Officer, to explore how AI, automation and strategic partnerships are revolutionizing tax and reshaping business operations. Whether you're a CIO, CFO, tech strategist or business leader, this conversation will reshape how you think about tax, data and the future of enterprise transformation. Chapters 00:00 — Tax touches everything; it needs a tech transformation, too. 05:58 — Transformation optimism: The balance of human talent and AI augmentation 10:17 — Data, process, then AI: Getting full value from transformation takes time 13:48 — Getting from proof-of-concept to commercially viable solutions 16:48 — Prioritize partnerships: Use your ecosystem for future success 18:58 — EQ, IQ, AQ and the broad skillsets that leaders want from the future workforce 25:29 — Learn every day and go where your purpose resides. The opinions expressed in this podcast are solely those of the participants and do not necessarily reflect the views of IBM or any other organization or entity.
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29:14
Humans, partnerships & AI agents: Is your enterprise ready?
Ann Funai welcomes Miha Kralj, CTO of IBM Consulting’s Microsoft practice, to explore how AI is reshaping enterprise technology. From digital workers and agentic AI to shifting talent pipelines and evolving software roles, this episode dives into the future of work and the skills needed to thrive. Miha shares insights from his experience at IBM, Microsoft, AWS and Accenture, highlighting how progressive companies are deploying AI agents to handle tasks like testing, documentation and code fixes—while traditional enterprises struggle to keep pace. They also discuss the rise of low-code/no-code tools, the changing definition of software engineering, and the growing need for resilient systems and cross-functional talent. Whether you're a business leader, technologist or strategist, this episode offers a candid look at what’s next in enterprise transformation. 00:00 – Meet Miha Kralj, CTO of the Microsoft practice for IBM Consulting 04:25 – Strategic and system integration partners 05:34 – “Faster”: The business f-word impacting every innovation, organization and skilled workforce baseline 11:40 – AI tools and adoption: Exploring start-up expectations and enterprise reluctance 13:39 – Transforming mindsets around system architecture resiliency 15:57 – Smarter business trends around AI 18:44 – Today’s critical skills in software engineering and product development 21:55 – IT academia, entry-level skills and the rise of the Universalist employee 30:55 – Over-hyped speed and over-estimated technologies The opinions expressed in this podcast are solely those of the participants and do not necessarily reflect the views of IBM or any other organization or entity.
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AI & cyber resilience: What every C-Suite must know
Cyber threats aren’t a matter of “if”—they’re a matter of “when.” In this episode of Transformers, Ann Funai sits down with Mike Gowen, Chief Revenue Officer at Celerity, to explore how sales, cybersecurity and AI are converging—and what executives must do to stay ahead. With over 25 years in tech sales, Mike shares how executive conversations have shifted from product education to strategic enablement. He breaks down the shift toward operational resilience, the urgency of quantum readiness, and the real risks of poor AI implementation. Mike’s leadership insights—shaped by his experience in team sports—offer a fresh take on adaptability, teamwork and transformation. Whether you're a CRO, CIO or business leader, this episode delivers actionable strategies and relatable stories to help you navigate tech-driven change. Chapters 00:00 – Rapid fire kick-off: Meet Mike Gowen 01:20 – The evolution of sales, technology, cyber and the C-Suite roles that drive the business 03:30 – Protection to recovery: Preparing customers for inevitable cyber threats 09:05 – Evaluating technology from table stakes to Quantum 11:15 – Intersecting IT and operations to deliver value 14:20 – AI: Real ways to use it for value, real missteps you must avoid 18:44 – Common myths around cyber and AI 20:18 – Partnerships, privacy and a multidiscipline approach to cyber 26:55 – Developing high-performing teams with a coach’s mindset The opinions expressed in this podcast are solely those of the participants and do not necessarily reflect the views of IBM or any other organization or entity.
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32:32
Data Sovereignty & AI: Scaling Health Equity with Digital Innovation
In this powerful episode of Transformers, Ann Funai sits down with Dr. Michelle Barry, PhD, CEO and co-founder of CTI LifeHealth to explore how her team is revolutionizing healthcare for underserved communities across the globe. From rural Africa to rural Alabama, Michelle shares how CTI’s modular digital health ecosystem bridges the gap between lifestyle and clinical care starting with the patient, not the institution. With a background in sociocultural and medical anthropology, Michelle brings a unique lens to innovation and transformation, emphasizing cultural responsiveness, data sovereignty and the importance of listening loudly. This episode is a must-listen for anyone passionate about health equity, AI tech for good and the future of global wellness. Chapters 00:00 — Cold open question 00:57 — Meet Michelle Barry and CTI Life Health, a digital health ecosystem 01:52 — Built in Africa, by Africa, for Africa: A patient-first view of digital healthcare 03:38 — Listening loudly: Designing responsive tech for a cultural fit 07:04 — Building trust and individual agency in the face of resistance to AI 10:00 — Empowering patients with data ownership and sovereignty 12:28 — Designing for the edges: Scaling healthcare with empathy for all 16:03 — Bridging institutional and community health at a solutions level 25:48 — Body hacking and improving whole-person wellness 28:45 — Bridging gaps to the basics: Indigenous wisdom, community connectivity and leapfrogging legacy systems for best-in-class tech in emerging countries 31:25 — Partnerships Over Competition: Building Ecosystems 34:33 — Healing through creativity The opinions expressed in this podcast are solely those of the participants and do not necessarily reflect the views of IBM or any other organization or entity.
Information is everywhere. For businesses, information is everything. The roles of CIOs, CTOs and other transformative leaders have evolved to impact all areas of business, from employee experience and digital labor to product development and the customer experience. Hosted by Ann Funai, CIO and VP of Business Platforms Transformation at IBM, Transformers the podcast takes you behind the scenes and screens of these transformative leaders, exploring their real-world challenges, inspiring lessons, and best practices. From personal transformations to the transformative influences around them, Ann and her guests explore what it is to be transformers. Tune in every other Wednesday at 7am EST.
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