The Logistics of Logistics

• CloneOps AI: AI Phone Operations Always Turned On with David Bell

  David Bell and Joe Lynch discuss CloneOps.ai: AI phone operations always turned on. David is the Co-founder and CEO of CloneOps, a technology company that empowers teams by automating repetitive tasks, freeing them to focus on high-impact work and reach their full potential. About David Bell David Bell is the Co-founder and CEO of CloneOps, a technology company that empowers teams by automating repetitive tasks, freeing them to focus on high-impact work and reach their full potential. A seasoned leader with over 30 years of experience, David began his career in the transportation industry in 1995, rapidly progressing to leadership roles. As CEO of Smith-Cargo Transportation, he orchestrated a successful exit and sale to a private equity firm. He then co-founded Lean Solutions Group, where he spearheaded two successful liquidity events with private equity and scaled the company to over 10,000 employees across Latin America. Throughout his tenure, David was instrumental in developing go-to-market strategies, forging strategic partnerships, and defining the company's visionary roadmap. About CloneOps CloneOps.ai is transforming phone operations with AI-powered solutions engineered for speed, scale, and efficiency. Built by seasoned industry experts, CloneOps.ai handles high-volume inbound and outbound calls, streamlining workflows and delivering real-time insights that empower human teams to focus on strategic, high-impact initiatives. Its AI-driven virtual agents ensure seamless, 24/7 communication, enhancing customer interactions and automating outreach across diverse industries, from logistics and retail to beyond. A simple, plug-and-play integration minimizes disruption and unlocks immediate productivity gains, improved response times, and measurable growth. CloneOps.ai believes in AI that amplifies human potential, working alongside teams to achieve more. The future of phone operations is here—always turned on. Key Takeaways: CloneOps AI: AI Phone Operations Always Turned On AI-Driven Communication Solutions: CloneOps.ai offers a customizable, AI-powered software solution that revolutionizes how companies manage freight brokerage and logistics. Industry Applications: The platform is designed to handle tasks such as answering inquiries, managing customer interactions, and scheduling, thereby improving efficiency in sectors like logistics, debt collection, retail, medical insurance, and media publications. Scalability and Efficiency: By automating routine communications, CloneOps.ai enables businesses to manage high call volumes effectively, reducing wait times and enhancing customer experience. Real-Time Data Analysis: The platform analyzes call data to identify trends, monitor quality, and provide insights for continuous improvement in customer service and operations. Integration Capabilities: CloneOps.ai integrates seamlessly with existing software systems, including ERP, TMS, CRM, and custom applications, facilitating quick adoption without major disruptions. User-Friendly Interface: The platform offers an intuitive and easy-to-use interface, making it accessible for users without extensive technical knowledge. Learn More About CloneOps AI: AI Phone Operations Always Turned On David Bell | Linkedin CloneOps CloneOps | Linkedin How Can AI Solve Dispatch Inefficiencies CloneOps | Instagram Co-Founder David Bell was live with FreightWaves'  Timothy Dooner to discuss smarter phone operations using AI-driven solutions. The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube

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  49:02
• REPOST: Greenscreens: Benchmarking for Shipper Success with Matt Harding

  Matt Harding and Joe Lynch discuss Greenscreens: benchmarking for shipper success. Matt is Chief Technology Officer at Greenscreens.ai, a freight-tech company on a mission to rock the freight world through accurate predictions, actionable insights and cutting-edge technology. Summary: Greenscreens: Benchmarking for Shipper Success Discover how technology is revolutionizing the shipping industry in this insightful podcast. Joe Lynch chats with Matt Harding, CTO of Greenscreens.ai, about harnessing the power of dynamic pricing, and data analytics to optimize shipping efficiency. Learn how seasoned shipping managers can leverage benchmark data to make informed decisions, while understanding the risks of underpaying for shipping. Delve into the future of logistics, where AI and accurate data are crucial for navigating market fluctuations. This episode explores the challenges and opportunities shaping the industry, offering valuable insights for anyone interested in the future of shipping. #Greenscreens.ai #DynamicPricingDisruption #LogisticsInnovation About Matt Harding With over 20 years in supply chain and transportation, Matthew has held key leadership roles across consulting, technology, data analytics, and third-party logistics (3PL). Before joining Greenscreens.ai, he was Senior Vice President of Data Science at Transplace/Uber Freight, overseeing data architecture, supply chain analytics, and logistics engineering. He has also developed trucking market intelligence consortiums and transportation products for shippers and 3PLs. Matthew holds a Bachelor of Industrial Engineering with Honors from Georgia Tech and a Master of Engineering in Logistics from MIT. About Greenscreens.ai Greenscreens.ai is transforming how the freight industry buys and sells freight through a collaborative and dynamic approach driven by clean data and innovative technology. Leveraging sophisticated machine learning algorithms, we provide market intelligence via an intuitive and integrated platform, empowering users to quickly adjust their freight strategies based on powerful real-time data insights. With two distinct products—one serving shippers and one serving brokers—customers buy and sell with confidence, unveil markets, and build resilience. Key Takeaways: Greenscreens: Benchmarking for Shipper Success Role of dynamic rate intelligence and machine learning in increasing broker productivity. How technology assists in decision-making and maintains efficiency amidst market changes. The impact of machine learning on shippers’ pricing strategies and operational streamlining through APIs. Experienced shipping managers’ faster reaction to benchmark data for carrier negotiations. The role of market intelligence tools in promoting transparency and preventing deceit in shipper-carrier relationships. Future trends in transportation highlighting the growing significance of analytics and intelligent data use. Shippers who use Greenscreens gain the following benefits: User-friendly Solutions: They prioritize intuitive tools that simplify complex logistics processes. Data-Driven Insights: Cutting-edge technology delivers accurate rate predictions and decision support for a competitive edge. Collaborative Partnerships: Greenscreens.ai values partnerships, sharing industry expertise to achieve mutual success with clients. Seamless Integrations: Their solutions integrate seamlessly with existing systems, minimizing disruption and streamlining operations. Customer-Centric Approach: They prioritize customer needs, offering an advisory approach with a focus on each company's specific goals. Timestamps (00:00:02) Benchmarking Shipper Success (00:00:18) Introducing Greenscreens CTO (00:01:28) Understanding Dynamic Pricing (00:06:43) Navigating Shippers' Market Challenges (00:13:19) Path to Freight Tech Leadership (00:16:17) Advancing Shippers with Greenscreens (00:22:53) Experience Shapes Logistic Decisions (00:23:56) Navigating Shipping Rates (00:32:20) Decoding Transport Cost Drivers (00:38:24) Risks in Underpaying for Freight (00:39:32) The Future of Transportation Tech (00:47:11) Benchmarking in Freight Brokerage (00:49:07) Innovating in Tough Tech Terrain (00:52:11) The Pitfalls of AI Data Input (00:54:33) Engaging Logistics Leaders Learn More About Greenscreens: Benchmarking for Shipper Success Matt Harding | Linkedin Greenscreens.ai | Linkedin Greenscreens.ai GS Trends Machine Learning for the Average Joe Using AI to Gain a Competitive Advantage | The Logistics of Logistics What is Dynamic Pricing with Dawn Salvucci Favier | The Logistics of Logistics The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube

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  55:15
• Zero Trust in Action: Illumio's Approach to Ramsonware Defense with Trevor Dearing

  Trevor Dearing and Joe Lynch discuss zero trust in action: Illumio's approach to ramsonware defense. Trevor is the Director of Critical Infrastructure Solutions at Illumio, the most comprehensive Zero Trust solution for ransomware and breach containment, protects organizations from cyber disasters and enables operational resilience without complexity. About Trevor Dearing  Trevor Dearing has been at the forefront of new technologies for nearly 40 years. From the first PCs through the development of multi-protocol to SNA gateways, initiating the deployment of resilient token ring in DC networks and some of the earliest use of firewalls. Working for companies like Bay Networks, Juniper and Palo Alto Networks he has led the evangelisation of new technology. Now at Illumio he is working on the simplification of segmentation in Zero Trust and highly regulated environments. About Illumio Illumio, the most comprehensive Zero Trust solution for ransomware and breach containment, protects organizations from cyber disasters and enables operational resilience without complexity. By visualizing traffic flows and automatically setting segmentation policies, the Illumio Zero Trust Segmentation Platform reduces unnecessary lateral movement across the multi-cloud and hybrid infrastructure, protecting critical resources and preventing the spread of cyberattacks. Key Takeaways: Zero Trust in Action: Illumio's Approach to Ramsonware Defense Illumio specializes in Zero Trust Segmentation, focusing on breach containment and preventing the spread of ransomware across hybrid attack surfaces. The company’s platform provides real-time visibility into all communications between workloads and devices, offering granular control to segment and isolate critical assets. Illumio's solutions are designed to protect cloud applications, workloads, and on-premises environments, ensuring security across both cloud and data center infrastructures. Its products, such as Illumio Core and Illumio CloudSecure, support various industries, including banking, government, healthcare, and manufacturing. The company is recognized as a leader in microsegmentation, with a strong reputation for improving security and operational efficiency. Illumio has been named a leader in the Forrester Wave for Microsegmentation Solutions, Q3 2024. The platform is highly scalable, helping organizations reduce risk, enhance resilience, and ensure compliance with regulatory requirements. Learn More About Zero Trust in Action: Illumio's Approach to Ramsonware Defense Trevor Dearing | LinkedIn Illumio | LinkedIn Illumio The Global Cost of Ransomware Study Why Illumio Page Is Smart Manufacturing Leaving Your Operations Vulnerable? Utilities Attacks Are Becoming More Disruptive: What Operators Can Do 9 Reasons Why Manufacturers Should Implement Zero Trust Segmentation Critical Infrastructure: Stop Focusing on Preventing Breaches From Silos to Synergy: How Zero Trust Bridges the IT/OT Security Gap The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube  

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  54:09
• How Bloodhound is Transforming Cargo Security and Tracking with Dan Hendrix

  Daniel Hendrix and Joe Lynch discuss how Bloodhound is transforming cargo security and tracking. Dan is the Director of Business Development for Bloodhound Tracking Device, the new standard in track and trace technology.  About Dan Hendrix Daniel Hendrix is the Director of Business Development for Bloodhound Tracking Device, Inc., where he leads efforts in bringing cutting-edge tracking and security solutions to the supply chain industry. He also moonlights as the Vice President of Business Development for Findafitt.com, a platform dedicated to helping military veterans transition into meaningful civilian careers. Dan is retired from the United States Coast Guard after serving over two decades. He joined at 19 and completed basic training in 2002 before being stationed in Kodiak, Alaska, and later assigned to the Vessel Boarding Team in San Diego. He attended the Federal Law Enforcement Academy in 2005, later becoming a Maritime Enforcement Specialist. For the majority of Dan’s U.S. Coast Guard career, he was a member of the Deployable Specialized Forces, serving as a federal law enforcement officer, tactical boat crew member, water survival training master, safety officer, and canine explosive detection team member. He participated in 195 missions, deploying in support of United States presidential security details, humanitarian operations, interagency narcotic operations, securing national maritime critical infrastructure, and post-hurricane support. Later, he served as Deputy Chief of Police at a U.S. Coast Guard Training facility, overseeing law enforcement operations, policy development, and departmental budgeting. Prior to his retirement, Dan was the Recruiter in Charge for the U.S. Coast Guard Recruiting Office in Los Angeles, California, leading recruiting efforts and mentorship programs. Prior to being accepted into USC Marshall School of Business, Dan completed his Bachelor of Arts in Criminal Justice from American Military University. He is also a Fellow at The Honor Foundation, an organization established for the Special Operations community to ensure a successful transition for special operators. About Bloodhound Tracking Device At Bloodhound Tracking Device, Inc., our purpose is to redefine supply chain visibility and security. We provide true, real-time visibility into cargo with the ability to track movement, monitor the internal environment of shipments, and send photo alerts when breaches occur. Our patented technology ensures uninterrupted communication, even in challenging conditions, and our robust sensor capabilities—including the forthcoming fentanyl detector in 2025—will set new standards in detecting illicit contraband and combating human trafficking. Our device is covert, installs non-destructively in under 10 minutes, offers a 3+ year battery life, and operates on a competitive subscription-based model, making advanced cargo monitoring accessible to businesses of all sizes. Bloodhound Tracking Device, Inc. is a force for security, safety, innovation, and positive change. Key Takeaways: How Bloodhound is Transforming Cargo Security and Tracking Bloodhound Tracking Device is transforming cargo security and tracking by providing the following advantages: Advanced GPS Tracking Technology: Bloodhound offers state-of-the-art GPS tracking devices designed to track vehicles, assets, and personal belongings in real time. Real-Time Location Monitoring: The tracking devices provide live updates on location, allowing users to monitor the whereabouts of their assets via a mobile app or web portal. Affordable Subscription Plans: Bloodhound provides a range of subscription plans to cater to different needs, offering flexibility in terms of tracking duration and features. Long Battery Life: Their devices are equipped with long-lasting batteries, some lasting up to several months, reducing the need for frequent recharging. Geofencing Capabilities: Users can set up geofencing alerts to receive notifications whenever a tracked item moves outside a designated area. Compact and Durable Design: The devices are designed to be small, discreet, and rugged, making them suitable for both indoor and outdoor use. Easy Installation and Use: Bloodhound tracking devices are simple to install and use, making them accessible for both individuals and businesses without requiring technical expertise. Learn More About How Bloodhound is Transforming Cargo Security and Tracking Daniel Hendrix Bloodhound | Linkedin Bloodhound Tracking Device, The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube

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  33:00
• Freight Brokerage Tech Trends with Kevin Hill

  Kevin Hill and Joe Lynch disucss freight brokerage tech trends. Kevin is the Owner of Brush Pass Research, a sales and marketing research firm that helps companies sell to freight brokerages across North America. About Kevin Hill Kevin Hill is the Owner of Brush Pass Research, a sales and marketing research firm that helps companies sell to freight brokerages across North America. Kevin has more than 10 years of experience in the freight industry, both as a sales executive and a media producer; his mission is to help freight sales professionals grow their business and reach their goals.  Previously, Kevin founded CarrierLists, a carrier sourcing platform that was acquired by Highway in 2022. About Brush Pass Research Prospecting is about getting in front of as many potential buyers as quickly as possible. Determining which 3PLs you should be contacting and which ones aren’t worth your time is a difficult process though. That’s where Brush Pass Research steps in to help you out with your prospecting game. Our company tech intel on the largest 1,000 freight brokerages along with contact details for the decision makers is designed specifically to light the fire powering your growth engine. Key Takeaways: Freight Brokerage Tech Trends Kevin Hill and Joe Lynch disucss freight brokerage tech trends. Kevin is the Owner of Brush Pass Research, a sales and marketing research firm that helps companies sell to freight brokerages across North America. Specialized in Market Research: Brush Pass Research provides in-depth market research and analysis for various sectors, helping clients make informed decisions in their business strategies. Government and Defense Focus: The company has significant expertise in conducting research for government and defense agencies, particularly in areas related to national security and defense technologies. Custom Research Solutions: Brush Pass offers tailored research services, creating custom methodologies to meet the specific needs of each client, whether in public policy, private sector, or governmental studies. Expert Analysts: The company employs a team of experienced analysts, many of whom have backgrounds in intelligence, military operations, and specialized fields of research. Innovative Data Collection: Brush Pass Research uses advanced techniques for data collection and analysis, ensuring high-quality, actionable insights across a variety of sectors. Consulting Services: In addition to research, the company offers consulting services to help organizations interpret data, integrate findings, and develop effective strategies based on research outcomes. Security-Focused: With a strong emphasis on confidentiality and security, Brush Pass Research is committed to maintaining privacy and safeguarding sensitive information, particularly in its work with government and defense entities. Learn More About Freight Brokerage Tech Trends Kevin Hill | Linkedin Brush Pass Research | Linkedin Brush Pass Research Brush Pass Research | Blog The Freight Brokerage Market with Kevin Hill | The Logistics of Logistics 4 Trends in Freight Brokerage with Kevin Hill | The Logistics of Logistics The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube

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  1:03:00

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