The Logistics of Logistics

In "Home Delivery World: The Future of Fulfillment", Joe Lynch and John Beasley, General Manager of Home Delivery World, discuss he critical strategies and emerging technologies redefining the high-stakes journey from the warehouse to the consumer's front door.
About John Beasley
John Beasley, General Manager of Home Delivery World, has been part of the HDW team since 2021. With over 8 years in the events world, his goal is to bring innovation to the event and foster a community where attendees can make meaningful connections and drive their businesses forward. His background in sales, business development, partnerships combined with a degree in Operations Management with a specialization in Supply Chain Management has come full circle and has been instrumental in building Home Delivery World into the most important last-mile event in North America.
About Terrapinn
Terrapinn events have been sparking ideas, innovations and relationships that transform business for over 30 years. Using our global footprint, we bring innovators, disrupters and change agents together, discussing and demonstrating the technology, strategies and personalities that are changing the way the world does business. Home Delivery World is Terrapinn's premiere event in America and HDW is the leading event redefining the future of ecommerce logistics and supply chain strategy across North America. The event continues to be the go-to platform for big-box retailers, DTC shippers, grocers, manufacturers, and ecommerce brands seeking innovation and transformation in the last-mile.
Key Takeaways: Home Delivery World: The Future of Fulfillment
In "Home Delivery World: The Future of Fulfillment", Joe Lynch and John Beasley, General Manager of Home Delivery World, discuss he critical strategies and emerging technologies redefining the high-stakes journey from the warehouse to the consumer's front door.
Laser Focus on the "Final Mile": Unlike general supply chain events like Manifest (which Joe calls the "Super Bowl of logistics"), HDW is a niche, specialized event. It focuses specifically on the journey from the warehouse to the consumer. If your business revolves around B2C delivery, middle-mile logistics, or white-glove service, this is the dedicated "world" for those specific challenges.
The Delivery Team as a Brand Extension: A critical takeaway from the interview is that the delivery person is often the only physical point of contact a customer has with a brand. Whether they are a third-party contractor or a direct employee, their behavior—from wearing shoe covers to their attitude at the doorstep—can either solidify customer loyalty or ruin a multi-thousand dollar purchase in the "last 50 feet."
Rapid Evolution of Delivery Technology: The "Future of Fulfillment" isn't just a buzzword; it's actively being deployed. The podcast highlights the shift from experimental to practical use of:
Drones: Solving issues like "porch pirates" by delivering to backyards.
Robotics & Autonomous Vans: Navigating the transition from diesel to electric and automated fleets.
Inventory AI: Managing complex stock levels across multiple social commerce channels like TikTok and Instagram.

Logistics as a Competitive Business Strategy: Logistics is no longer just a back-office cost; for ecommerce companies, it can represent up to 20% of revenue. The interview emphasizes that "free shipping" is a strategic business choice, not a logistical reality. Companies must attend these events to find regional carriers that offer better rates or services than national giants like UPS or FedEx.
Managing Consumer Expectations: Unlike B2B deliveries, home consumers are not industry pros; they have extreme expectations and often want products almost the moment they hit "order." This necessitates a shift from traditional bulk shipping toward highly strategic inventory placement to ensure seamless same-day or next-day delivery.
The Rise of Big & Bulky White-Glove Service: Fulfillment is moving beyond small parcels. A significant portion of HDW is dedicated to "Big and Bulky" items (like Pelotons, sofas, or outdoor fireplaces). These require specialized equipment—such as pallets with handheld brakes for steep driveways—and specialized services like in-home assembly, which are becoming major revenue drivers for retailers like Wayfair.
Education Through a Diverse Ecosystem: The event serves as a massive "live classroom" where 200+ industry leaders from brands like Wayfair, Ulta Beauty, and Albertsons share what worked and what failed. It bridges the gap between massive "big dogs" (JB Hunt, Maersk, Amazon) and three-year-old startups, fostering a community where the most important connections happen between the shippers and the solution providers.
Learn More About Home Delivery World: The Future of Fulfillment
John Beasley | Linkedin
HDW | Linkedin
HDW
HDW: Register Here
HDW Agenda
OneRail's Winning Strategy for Final Mile with Bill Catania
Drone Delivery is Here with Tom Walker

The Logistics of Logistics Podcast
If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues.
The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast
Check out The Logistics of Logistics on Youtube

In "Beyond TMS: McLeod's Open Ecosystem and Automation", Joe Lynch and Doug Schrier, Vice President of Growth and Special Projects at McLeod Software, discuss the strategic pivot toward an open, automated ecosystem that redefines modern supply chain management.
About Doug Schrier
Doug Schrier, Vice President of Growth and Special Projects at McLeod Software, is a driving force behind the company's strategic expansion while upholding a customer-centric philosophy. With a comprehensive background encompassing over two decades of operations and strategic leadership, Doug has dedicated the past 15 years to the transportation sector. His impactful roles at Covenant Logistics and Transflo have honed his expertise and allowed him to champion innovation. Doug's commitment to pioneering innovation remains unwavering, further solidifying McLeod Software as the premier TMS provider in the industry.
About McLeod Software
Since 1985, McLeod Software has been transforming the transportation industry by providing powerful transportation management and trucking software solutions. These solutions, developed entirely by our company, are comprehensive and support integration with a broad array of complementary logistics products. We are the leader when it comes to software for trucking dispatch operations management, freight brokerage management, fleet management, document imaging, workflow, EDI, and business intelligence and process automation solutions for trucking, freight brokerage, third party logistics, and shipper companies in the United States.
Key Takeaways: Beyond TMS: McLeod's Open Ecosystem and Automation
In "Beyond TMS: McLeod's Open Ecosystem and Automation", Joe Lynch and Doug Schrier, Vice President of Growth and Special Projects at McLeod Software, discuss the strategic pivot toward an open, automated ecosystem that redefines modern supply chain management.
The Shift "Beyond TMS": McLeod Software's evolution from a traditional Transportation Management System (TMS) provider to offering a comprehensive suite of logistics solutions that addresses the needs of trucking, freight brokerage, 3PLs, and shippers, encompassing everything from dispatch to document imaging and fleet management.
The Power of the Open Ecosystem: The strategic importance of an "open ecosystem," highlighted by McLeod's ability to support seamless integration with a broad array of complementary logistics products, providing flexibility and interoperability that customers demand.
Automation as a Core Strategy: The critical role of business intelligence, workflow, and process automation solutions in modern transportation, moving beyond basic transaction management to drive efficiency and reduce manual intervention for their customers.
Leadership Driven by Deep Industry Experience: Doug Schrier's two decades of strategic leadership, including 15 years in transportation at companies like Covenant Logistics and Transflo, provides McLeod with an operations-first perspective that shapes their product innovation and customer-centric philosophy.
Innovation Rooted in Longevity: McLeod Software's position as a premier industry leader is reinforced by its founding in 1985 and sustained commitment to developing all its solutions internally, providing a stable and unified platform for growth.
Customer-Centric Growth: The discussion reinforces how McLeod's strategic expansion (driven by Schrier) is governed by a customer-centric philosophy, ensuring that new technologies and solutions are developed to solve real-world industry challenges.
The Future of Logistics Technology: The episode outlines how McLeod is solidifying its market leadership by championing pioneering innovation focused on next-generation capabilities like process automation, which will be essential for fleets and brokers to remain competitive.
Learn More About Beyond TMS: McLeod's Open Ecosystem and Automation
Doug Schrier | Linkedin
McLeod Software
McLeod Software | Linkedin
McLeod Software | Facebook
McLeod Software | Instagram
The Logistics of Logistics Podcast
If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues.
The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast
Check out The Logistics of Logistics on Youtube

In "Vanity Metrics Don't Move Freight: Building Real Pipeline in Freight-Tech", Joe Lynch and Jim Waters, Fractional CMO and Founder of FreightTech (marketing), discuss how marketing must shift from a tactical cost center to a strategic operating system that drives real revenue.
About Jim Waters
Jim Waters is a Boston-based B2B marketing executive with a proven track record of building robust sales pipelines. His passion lies in driving meaningful conversations, understanding customer pain points, and creating compelling content that generates active pipeline velocity. A results-driven innovator, Jim was an early employee at both FRAYT and Tive, where he spearheaded Global Marketing. Jim's entrepreneurial spirit led him to build successful marketing teams at Coveo, (CVO.TO), FAST (MSFT) and StreamServe (NASDAQ: OTEX). He earned an MBA from Northeastern University and is now Founder of FreighTech Advisors fractional CMO and advisor services to companies in the Logistics Technology industry.
About FreighTech
FreighTech is a company that delivers fractional CMO consulting, content development, marketing and advisory services specifically to logistics technology businesses. The company was founded in 2023 by Jim Waters, a logistics and supply chain marketing veteran.
Key Takeaways: Vanity Metrics Don't Move Freight: Building Real Pipeline in Freight-Tech
In "Vanity Metrics Don't Move Freight: Building Real Pipeline in Freight-Tech", Joe Lynch and Jim Waters, Fractional CMO and Founder of FreightTech (marketing), discuss how marketing must shift from a tactical cost center to a strategic operating system that drives real revenue.
FreighTech's Specialization: Founded in 2023, FreighTech provides fractional CMO consulting and marketing advisory services specifically for logistics technology businesses. Jim Waters leverages his deep industry experience (having scaled companies like Tive and Frayt) to help growth-stage startups turn marketing from a cost center into a revenue-generating engine without the overhead of a full-time executive.
Marketing as a Portfolio: Jim argues that marketing should be treated as an investment portfolio, not a one-off cost. Just like a financial portfolio or a fitness routine, it requires time and consistency. Companies often fail because they "micromanage" their marketing, expecting an immediate ROI within two weeks, rather than allowing for the 6–9 month cycle often required to see real pipeline growth.
The Death of the Cold Call and the Rise of "Stalking": The traditional sales model of making 100 cold calls a day is losing effectiveness because buyers now screen calls and conduct their own research online. Joe and Jim discuss how the buying process starts long before the sales process, with potential customers "stalking" a company's content on LinkedIn, YouTube, and podcasts for up to a year before ever engaging with a salesperson.
Navigating the 2026 Visibility Shift (SEO, GEO, and AEO):  Visibility in 2026 requires more than just traditional Search Engine Optimization (SEO). Jim introduces two critical new concepts:
GEO (Generative Engine Optimization): Ensuring your brand is cited by AI engines like ChatGPT and Gemini as a subject matter expert.
AEO (Answer Engine Optimization): Structuring content to directly answer binary buyer questions (e.g., "How do I improve ROI in logistics marketing?").

The "Revenue Engine Blueprint" Basics: Before scaling, companies must master the basics. Jim emphasizes that a "blueprint" requires a clear understanding of the Total Addressable Market (TAM) and a refined Ideal Customer Profile (ICP). Without knowing exactly who you solve problems for, adding expensive tech stacks like Salesforce or HubSpot is simply "accelerating into a wall."
The Danger of "Chainsaw" Customers: Jim shares a cautionary tale from his time at Tive about a salesperson wanting to tape a high-end tracker to a chainsaw to prevent theft. While any revenue is tempting, Jim warns that chasing customers outside your ICP is not repeatable or scalable. True growth comes from "niching down" to focus on fans and specific verticals (like Pharma or Cold Chain) rather than trying to be everything to everyone.
Multiplying Reach through a Distribution Engine: Content is only half the battle; the other half is a distribution engine. This involves using a "one-to-many" strategy—leveraging partners, PR, and podcasts to amplify a single piece of high-quality thought leadership. By turning one conversation into video clips, articles, and social posts, companies build the authenticity and trust necessary for modern freight-tech sales.
Learn More About Vanity Metrics Don't Move Freight: Building Real Pipeline in Freight-Tech
Jim Waters | Linkedin
FreighTech | Linkedin
FreighTech
Driving Sales Pipeline with Jim Waters | The Logistics of Logistics
The Key to Effective Last Mile Delivery with Jim Waters | The Logistics of Logistics
Every Shipment Matters With Jim Waters | The Logistics of Logistics
The Logistics of Logistics Podcast
If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues.
The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast
Check out The Logistics of Logistics on Youtube

In "Beyond the Rate: Why Accuracy, Transparency and Context Matter", Joe Lynch and Dawn Salvucci-Favier, President, Intelligence, at Triumph, discuss how accuracy, transparency, and network connectivity are the new drivers for precision and confidence in the logistics industry.
About Dawn Favier
Dawn Salvucci-Favier serves as President, Intelligence, at Triumph following the acquisition of Greenscreens.ai in May 2025. She brings more than 30 years of leadership experience in transportation management and logistics technology. Prior to joining Triumph, Ms. Salvucci-Favier served as Chief Executive Officer and Chief Product Officer of Greenscreens.ai, a dynamic pricing infrastructure solution for the logistics industry. Throughout her career, she has led global product strategy and management at several major transportation management system (TMS) providers, including Manugistics, JDA Software, Shippers Commonwealth, RedPrairie (now Blue Yonder), and 3Gtms. In these roles, Ms. Salvucci-Favier developed and executed strategies that delivered industry-leading technology solutions to the logistics market. Earlier in her career, Ms. Salvucci-Favier held leadership roles in logistics operations, including Director of Logistics Services at NFI Interactive Logistics. She began her career in inbound transportation management at Staples, Inc. and The TJX Companies.
About Triumph
Triumph is a financial and technology company specializing in payments, factoring, intelligence, and banking. The company is pioneering innovative solutions within the transportation industry, delivering unmatched precision, secure and transparent transactions, and enhanced working capital to its customers through the Triumph brand. Driven by the Triumph Network—a platform dedicated to modernizing and simplifying freight transactions—Triumph empowers its customers to Transact Confidently.
Key Takeaways: Beyond the Rate: Why Accuracy, Transparency and Context Matter
In "Beyond the Rate: Why Accuracy, Transparency and Context Matter", Joe Lynch and Dawn Salvucci-Favier, President, Intelligence, at Triumph, discuss how accuracy, transparency, and network connectivity are the new drivers for precision and confidence in the logistics industry.
The Convergence of Finance and Intelligence: The acquisition of dynamic pricing infrastructure expert Greenscreens.ai by the financial and technology company Triumph highlights a critical shift: the future of transportation is driven by combining secure financial transactions with AI-powered market intelligence for unmatched precision.
Accuracy is the New Rate: Relying on static or historical rates is no longer sufficient. Accuracy in pricing requires a real-time, dynamic pricing infrastructure (Greenscreens.ai's specialty) to minimize risk, ensure profitability, and provide a true competitive advantage "Beyond the Rate."
Transparency Builds Trust (and Capital): As emphasized by the Triumph Network, Transparency in freight transactions—through secure and precise operations—is essential. This level of clarity fosters trust among partners and directly results in enhanced working capital for customers.
The Power of 30-Year Experience: Dawn Salvucci-Favier's three decades of leadership across major Transportation Management System (TMS) providers (like JDA, Blue Yonder, and 3Gtms) and logistics operations provide the unique operational perspective needed to build technology that truly solves the industry's biggest pain points.
'Contacts' is Now 'Network': The traditional value of personal Contacts is being amplified by robust digital networks. The Triumph Network exemplifies this evolution, acting as the essential platform to modernize and simplify the complex interactions and transactions between all parties in the freight ecosystem.
Technology Must Deliver Financial Outcomes: Dawn's career trajectory, from logistics operations to leading product strategy, underscores that successful logistics technology must move beyond simple workflow management and deliver concrete financial benefits, such as better pricing precision and optimized working capital.
The Holistic Differentiator: The ultimate competitive edge is no longer achieved by focusing on a single metric (like the lowest rate). It is the strategic and integrated combination of technological Accuracy, financial Transparency, and deep industry Contacts (human and digital) that allows companies to "Transact Confidently."
Learn More About Beyond the Rate: Why Accuracy, Transparency and Context Matter
Dawn Salvucci-Favier | Linkedin
 Triumph | Linkedin
The latest announcement of Triumph's Intelligence offering
Triumph Financial to Acquire Greenscreens.ai
What is Dynamic Pricing with Dawn Salvucci Favier
Faster, Better Freight Quotes with Dawn Salvucci-Favier
The Logistics of Logistics Podcast
If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues.
The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast
Check out The Logistics of Logistics on Youtube

In "Building the Connected Transportation Ecosystem: A Conversation with Trimble's Michael Kornhauser", Joe Lynch and Michael Kornhauser, Vice President of Trimble, discuss how integrated data and precision mapping create a more secure, efficient, and connected transportation ecosystem.
About Michael Kornhauser
Michael Kornhauser is sector vice president of Trimble, leading Transportation & Logistics in North America. With more than 20 years in various leadership roles, Michael has proven to be an astute and dynamic leader with deep industry understanding and passion for delivering superior customer value. Kornhauser, along with Dan Popkin, established the European operations and development of the successful CoPilot business and guided the ALK Technologies business integration into Trimble. Under his leadership, Trimble's mapping solutions have become highly recognized and respected throughout the North American trucking and rail industries. He studied at Trinity College, where he received a research grant from NASA and graduated with a Bachelor of Science degree in computer engineering.
About Trimble Transportation
Trimble Transportation provides fleets with solutions to create a fully integrated supply chain. With an intelligent ecosystem of products and services, Trimble Transportation enables customers to embrace the rapid technological evolution of the industry and connect all aspects of transportation and logistics — trucks, drivers, back office, freight and assets. Trimble Transportation delivers an open, scalable platform to help customers make more informed decisions and maximize performance, visibility and safety.
Key Takeaways: Building the Connected Transportation Ecosystem
In "Building the Connected Transportation Ecosystem: A Conversation with Trimble's Michael Kornhauser", Joe Lynch and Michael Kornhauser, Vice President of Trimble, discuss how integrated data and precision mapping create a more secure, efficient, and connected transportation ecosystem.
The Power of a Global, Integrated Ecosystem: Trimble is no longer just a collection of individual tools; it is an intelligent ecosystem designed to connect all aspects of the supply chain—trucks, drivers, back offices, and freight. Because many of Trimble's customers are multinational, the company provides a global footprint that ensures consistency in data and operations, whether a shipment is moving through North America, Europe, or beyond.
Industry Under Attack: Prioritizing Cybersecurity: Kornhauser emphasizes that the transportation industry is "under attack" from increasingly sophisticated cyber threats. To combat this, Trimble invests over $100 million annually in R&D, with a significant portion dedicated to cybersecurity. By partnering with giants like Microsoft, they ensure that even small carriers using their platform have enterprise-grade protection that they couldn't afford to build on their own.
The "Four Revolutions" of Transportation Tech: Michael outlines the technological shifts that have defined the industry:
GPS: The foundation that allowed for real-time tracking (which Trimble pioneers helped patent).
TMS (Transportation Management Systems): The transition from paper to digital "ERPs for trucking."
ELD Mandate: Moving from selective enforcement to universal, data-driven safety and compliance.
AI: The current revolution, focusing on automation, predictive agents, and massive efficiency gains.

Strategic AI Implementation: "Eating Our Own Cooking": Unlike startups that may take a "move fast and break things" approach, Trimble is highly measured with AI. They are currently using AI internally to write code and improve customer support agents before rolling those features out to their Fortune 500 clients. This ensures that the "always-on" nature of global logistics isn't disrupted by experimental tech.
The TMS as the "System of Record": Despite the many apps and sensors in a modern truck, the Transportation Management System (TMS) remains the heart of the ecosystem. Michael explains that Trimble's strategy is to keep the TMS as the central hub where "Order-to-Cash" workflows live, while connecting specialized tools (like maintenance or navigation) seamlessly into that single source of truth.
Precision Mapping for "People Who Drive for Work": A major differentiator for Trimble is their proprietary mapping (PC Miler and CoPilot). Unlike consumer apps like Waze, Trimble's mapping is built for heavy-duty trucks, accounting for bridge heights, hazmat restrictions, and even specific entry/exit gates at massive industrial complexes. This "last mile" precision is often the difference between a profitable trip and a costly delay.
A "Customer-First" Partner Philosophy: Trimble embraces an open platform, hosting hundreds of partners—including some competitors. Michael highlights that the goal is to eliminate the "swivel chair" effect, where a dispatcher has to jump between 10 different monitors. By allowing third-party apps (like fuel cards or specialized sensors) to integrate into the Trimble stack, they provide carriers with the flexibility to build the specific "tech stack" their niche requires.
Learn More About Building the Connected Transportation Ecosystem
Michael Kornhauser | Linkedin
Trimble Transportation | Linkedin
Trimble Transportation
Trimble's Perspective: The Future of Freight is Connected with Rob Painter
The Road Ahead: What Trimble Innovations Mean for Transportation with Jonah McIntire
Smart Routes, Safer Stops: How Mapping Tech is Transforming Trucking with Rishi Mehra
The Logistics of Logistics Podcast
If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues.
The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast
Check out The Logistics of Logistics on Youtube