Building AI Agents for Enterprise with Chris Hand (Genserv.ai) | EP95
In this episode of the AI Agents Podcast, we sit down with Chris Hand, founder and CEO of GenServ.ai, to explore how enterprise organizations can deploy reliable AI agents to handle complex, repeatable business processes. Chris shares his journey from leading a venture studio to launching GenServ, a company dedicated to building "digital employees" that bring automation and generative AI into the back office, streamlining operations across industries like staffing, legal, education, and equipment financing.Throughout the conversation, Chris dives into the technical foundations of building functional AI agents—highlighting prompt chaining, multi-model orchestration, and aligning AI use with real business goals. He also touches on the evolving AI model landscape, including Claude 4.5 Sonnet and Gemini 2.5 Flash, and why system access remains the biggest bottleneck for scaling intelligent agents. If you're looking to adopt AI meaningfully in your business or want to understand how agentic automation is reshaping hiring and knowledge work, this episode offers practical insights.▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬⏰ TIMESTAMPS:0:00 - Back Office Automation With AI 1:37 - Starting GenServ AI 4:08 - The Power Of A Co-Founder 7:18 - Solving Real Business Problems 10:11 - Why Prompt Chaining Still Matters 17:39 - Implementing Agents For Clients 24:25 - AI In Traditional Industries 28:03 - Underestimated Power Of Gemini 36:02 - Evaluating New AI Models 39:58 - Job Replacement And Digital Employees 44:54 - System Access As The Next Barrier▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬Sign up for free ➡️ https://www.jotform.com/▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬Follow us on: Twitter ➡️ https://x.com/aiagentspodcastInstagram ➡️ https://www.instagram.com/aiagentspodcastTikTok ➡️ https://www.tiktok.com/@aiagentspodcast▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬
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49:31
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49:31
AI Customer Experiences in Germany - Tyrel Gidinski AICX Founder | EP94
In this episode of AI Agents, we explore how AI is transforming customer experiences in Germany with Tyrel Gidinski, founder of AICX. Tyrel shares insights into why German enterprises are cautiously adopting AI, focusing heavily on security, integration, and measurable outcomes. From improving team collaboration to saving tens of thousands of man-hours with generative AI, Tyrel discusses how AICX has successfully helped clients move from experimentation to impactful implementation.We also dive into the unique challenges and opportunities of building AI agents tailored for the European market, including how the AICX HARP engine operates independently of mainstream tools to ensure enterprise-level security and performance. If you're interested in how AI agents are reshaping industries like automotive, insurance, and consulting—especially in highly regulated environments—this episode delivers actionable strategies and real-world use cases.▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬⏰ TIMESTAMPS:0:00 - European AI Privacy Concerns 0:49 - Meet Tyrell And His AI Journey 3:07 - Excitement Around AI Adoption 6:00 - Target Customers And Industry Focus 9:20 - Challenges With AI Integration 12:03 - Enterprise Security And MCP Risks 17:31 - Agent KPIs And Business Value 21:06 - Importance Of Adoption In AI 26:04 - The Role Of Internal AI Teams 32:26 - Future Of Agents And Seamless Integration▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬Sign up for free ➡️ https://www.jotform.com/▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬Follow us on: Twitter ➡️ https://x.com/aiagentspodcastInstagram ➡️ https://www.instagram.com/aiagentspodcastTikTok ➡️ https://www.tiktok.com/@aiagentspodcast▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬
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59:29
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59:29
AI Influencer Workflow Revolution with Kostas Ketselidis Uplodio Founder Exposed | EP93
Discover how AI is disrupting influencer marketing in this revealing episode with Kostas Ketselidis, founder of Uplodio. We dive into how his team built Amy, an AI agent that automates the entire influencer campaign process—from creator discovery and outreach to negotiation and onboarding. Learn how brands are scaling their influencer programs using intelligent agent workflows that reduce manual effort and optimize campaign execution.This episode explores real-world use cases from startups and SaaS companies, the challenges of AI adoption in traditional workflows, and the future of AI agents inside marketing teams. Whether you're a founder, marketer, or AI enthusiast, this episode uncovers how intelligent automation is reshaping the creator economy.▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬⏰ TIMESTAMPS:0:00 - Future Of AI In The Workforce 0:46 - Meet The Guest: Costas From Uplodio 1:21 - How Uplodio Started With AI 2:43 - Transforming Influencer Marketing With AI 4:24 - How Uplodio’s AI Agent Works 5:49 - Case Study: Sivable’s Influencer Campaign 7:02 - Uplodio Vs Traditional Influencer Agencies 8:43 - Why Influencer Marketing Needs Automation 10:23 - The Future Role Of AI In Teams 13:58 - AI Agents And The Job Market Outlook 16:18 - Personality In AI Agents: Meet Amy 20:21 - Where The AI Workflow Currently Ends 24:08 - Building Custom Workflows For Marketing Teams 27:15 - Top AI Tools Founders Are Using 29:58 - Founder Sales Stack Breakdown 34:02 - Favorite Tools And Features Of Uploadio 36:45 - Scaling Influencer Deals Through AI Automation 38:03 - Final Thoughts On AI’s Rapid Growth▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬Sign up for free ➡️ https://www.jotform.com/▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬Follow us on: Twitter ➡️ https://x.com/aiagentspodcastInstagram ➡️ https://www.instagram.com/aiagentspodcastTikTok ➡️ https://www.tiktok.com/@aiagentspodcast▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬
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40:02
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40:02
Try Out ChatGPT’s New Agent Builder! | EP92
In this episode of the AI Agents Podcast, Demetri Panici and Eitaken Tank discuss OpenAI’s latest tool, the Agent Builder, a powerful addition to their newly released Agent Kit. They explore how developers can now visually build and deploy AI agents using a workflow-inspired canvas, similar to tools like Zapier or Make. From web searches to API integrations using MCPS, the Agent Builder gives users powerful new capabilities—all customizable with model selection, tool access, output formatting, and more. They also compare OpenAI’s offering with established platforms like Jotform AI Agents, examining pros and cons such as developer complexity, UI differences, and readiness for non-dev users. Whether you're a developer building custom AI workflows, or just curious about how Agent Builder stacks up in the low/no-code space, this episode will help you understand the future potential of AI-driven automation platforms.▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬⏰ TIMESTAMPS:0:00 - Welcome and Episode Overview 0:51 - OpenAI’s Agent Builder Explained 2:25 - Building AI Workflows Visually 5:03 - Real Use Case: Customer Service Agents 10:02 - Jotform AI vs OpenAI Toolkits 14:00 - What Is Included in the Agent Kit 19:06 - Deep Dive into Connectors and MCPs 24:00 - Automating Client Services With Agents 29:00 - Pitfalls of Abandoning Current Tools 32:33 - Final Thoughts and Sign Off▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬Sign up for free ➡️ https://www.jotform.com/▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬Follow us on: Twitter ➡️ https://x.com/aiagentspodcastInstagram ➡️ https://www.instagram.com/aiagentspodcastTikTok ➡️ https://www.tiktok.com/@aiagentspodcast▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬
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34:39
Voiceflow CEO Braden Ream - Building Real World Voice AI That Actually Works | EP91
Braden Ream, CEO of Voiceflow, joins the AI Agents Podcast to share the journey of building a powerful, real-world voice AI platform that truly works.In this conversation, Braden explains how Voiceflow evolved from early Alexa skills to a full-fledged platform used by Fortune 500 companies to create conversational agents across chat and voice. He dives into the limitations of traditional NLU systems, the shift toward agentic frameworks, and how LLMs revolutionized the state and response design process in voice tech.Learn why streaming processes and speech-to-speech models are the next big leap in voice AI, how Voiceflow is navigating the balance between usability and power, and what the future holds for agent builders amid rapid advancements from OpenAI, Anthropic, and others. If you're interested in the transformative potential of conversational AI for call centers, support automation, and beyond, this episode offers a deep dive into the tools and trends defining the next generation of voice AI.▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬⏰ TIMESTAMPS:0:00 - The Death Of Manual Design 1:22 - How Voiceflow Got Started 4:44 - Voice Versus Chat In AI 6:12 - Transitioning From NLU To LLMs 10:00 - Streaming AI Vs Batch Processing 13:00 - Unlocking Real-Time Voice Agents 20:00 - Serving Customers Of All Sizes 26:00 - Voice AI Model Comparisons 33:00 - The Bundling Of Agent Builders 39:00 - The AI Bubble And Valuation Debate▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬Sign up for free ➡️ https://www.jotform.com/▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬Follow us on: Twitter ➡️ https://x.com/aiagentspodcastInstagram ➡️ https://www.instagram.com/aiagentspodcastTikTok ➡️ https://www.tiktok.com/@aiagentspodcast▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬
Welcome to AI Agents, Jotform’s official podcast about all things AI Agents related, hosted by Aytekin Tank and Demetri Panici. Tune in as we discuss the current state of AI Agents, its future, developments in the AI form industry, and more. We’ll also be joined by a variety of guests and industry experts to discuss their unique positioning in the world of AI. Subscribe or follow to stay updated on new episodes!
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