Take Command: A Leadership Podcast

About the Guest
Jayney Howson is the Chief Learning Officer at ServiceNow and the architect behind ServiceNow University, a free AI-powered learning platform designed to prepare people for the future of work. Under her leadership, the platform has grown to approximately two million learners and is on a path toward three million. She oversees learning programs that help customers, partners, employees, and aspiring professionals develop the skills needed to succeed in an AI-powered economy.
Before moving into learning and talent development, Jayney built a career spanning hospitality, marketing, communications, sales, and leadership. Her diverse experiences have shaped a leadership philosophy centered on curiosity, courage, trust, and human connection.
What You Will Learn
Why being interested is more important than being interesting
How early hospitality jobs can teach lifelong leadership lessons
Why asking for help strengthens relationships and teams
How great leaders create the conditions for others to thrive
The role trust plays in high-performing organizations
Join us for this episode of the Take Command Podcast as Jayney Howson shares lessons on leadership, learning, courage, and human connection in an age of artificial intelligence. From restaurant tables to the forefront of AI-powered learning, her journey offers a powerful reminder that our greatest advantage isn’t technology alone. It’s our ability to think, connect, adapt, and grow together.

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We'd love to hear from you! Leaving a review helps us ensure we deliver content that resonates with you. Your feedback can inspire others to join our Take Command: A Dale Carnegie Podcast community & benefit from the leadership insights we share.

About the Guest

Cybele Negris is the CEO and Co-Founder of Webnames.ca, Canada's original dot-CA registrar and a provider of hundreds of domain extensions, web hosting, email, security products, and other online solutions. A serial entrepreneur, seasoned board member, speaker, mentor, and columnist, she has grown Webnames into a multi-million-dollar company serving some of the country's largest corporations, governments, law firms, and global Fortune 500 brands.

A Hall of Fame inductee of Canada's Top 100 Most Powerful Women and a nine-time winner of the PROFIT W100, Cybele serves as Vice-Chair of the Board of the Royal Canadian Mint and sits on the boards of BCAA and AGF Management, among many others. She is a columnist for Business in Vancouver, a sought-after speaker at events including TEDx, and a passionate mentor. She is also a second-generation Dale Carnegie graduate, part of a family legacy that now spans three generations of graduates.

What You Will Learn

Why “feeling the fear and doing it anyway” is the key to growth

How to recognize and move past imposter syndrome

Why authentic, vulnerable leadership builds deeper connection

How empowering smart people, rather than commanding them, creates stronger teams

The power of mentorship, for both the mentor and the mentee

How to turn adversity into a competitive advantage

Join us for this episode of the Take Command Podcast as Cybele Negris shares how courage, authenticity, and humility can transform the way we lead and live. Whether you are building a business, wrestling with your own self-doubt, or learning to step outside your comfort zone, this conversation offers honest, practical lessons for leading with resilience in an ever-changing world.

Please rate and review this Episode!
We'd love to hear from you! Leaving a review helps us ensure we deliver content that resonates with you. Your feedback can inspire others to join our Take Command: A Dale Carnegie Podcast community & benefit from the leadership insights we share.

About the Guest:

Howard Hochhauser is the CEO of Ancestry, the global leader in family history and consumer genomics. After serving as the company's CFO and COO for more than a decade, he became CEO and quickly led a cultural and business transformation centered on customer focus, employee engagement, and innovation. Under his leadership, Ancestry has renewed growth while leveraging artificial intelligence to make historical records more accessible, searchable, and meaningful for millions of people around the world.

Howard is passionate about building organizations rooted in curiosity, transparency, and humility. He believes leadership is about surrounding yourself with talented people, listening carefully, and creating an environment where honest feedback drives continuous improvement.

What You Will Learn:

Why humility is one of a leader's greatest strengths

How curiosity fuels innovation and better decision-making

Why feedback should be treated as a gift, not a threat

How AI is transforming historical data into meaningful human stories

The importance of staying approachable as a leader

Why focusing on today's work creates tomorrow's opportunities

Join us for this episode of the Take Command Podcast as Howard Hochhauser shares how purpose-driven leadership, curiosity, and humility can transform both organizations and the people within them. Whether you're leading a team, navigating change, or embracing new technology, this conversation offers practical lessons for leading with authenticity in an AI-powered world.

Please rate and review this Episode!
We'd love to hear from you! Leaving a review helps us ensure we deliver content that resonates with you. Your feedback can inspire others to join our Take Command: A Dale Carnegie Podcast community & benefit from the leadership insights we share.

About the Guest:

Ania Smith is the CEO of TaskRabbit, the global marketplace connecting people who need everyday tasks done with skilled local "Taskers." Born in Poland, she immigrated to Sioux Falls, South Dakota at 12, learned English, and went on to study business — including an exchange back in Poland — before earning her MBA at Wharton. She began her career in international development, moved through investment banking and consulting at L.E.K., and held leadership roles at Expedia, Walmart, and Airbnb before taking the top job at TaskRabbit at the end of August 2020.

Ania is known for her candor about ambition, her belief in running toward growth and discomfort, and her conviction that great leadership is fundamentally human. She leads TaskRabbit (now part of the IKEA family) with a focus on helping Taskers build meaningful income while keeping human connection at the center — even as AI reshapes the way we work. Hear more about her journey from a paper route in South Dakota to the CEO seat in this episode of the Take Command Podcast.

What You Will Learn:

Why resilience is "getting up after the fall" — and how to stop catastrophizing setbacks

Why careers are non-linear, and how lateral moves and new skills set you up to lead

How humility ("hire people smarter than you") becomes a leadership superpower

Why listening is the single most important skill of a good leader

How to build relationships that last by keeping in touch when you need nothing

Why human creativity and connection still beat AI's "generating to the mean"

Join us for this episode of the Take Command Podcast to explore what it takes to lead with grit, humility, and heart. Ania Smith doesn't claim to have all the answers — she'd rather hire people who do — but her journey offers clear, practical lessons for any leader navigating uncertainty and growth.

Please rate and review this Episode!
We'd love to hear from you! Leaving a review helps us ensure we deliver content that resonates with you. Your feedback can inspire others to join our Take Command: A Dale Carnegie Podcast community & benefit from the leadership insights we share.

About the Guest:

Eric Ries has been a force in entrepreneurship and innovation for over twenty years. He is the creator of the Lean Startup method and the author of The Lean Startup, The Leader’s Guide, and The Startup Way. His ideas have shaped how startups and large companies approach growth, decision-making, and innovation.

As a founder, Eric has applied his principles with ventures like The Long-Term Stock Exchange (LTSE); Answer.AI, an AI research lab; the Lean Startup Co.; Virgil, a legal services startup; and IMVU, where many of the concepts that became the Lean Startup method were forged. He has served as an entrepreneur-in-residence at Harvard Business School and IDEO. Eric lives in the San Francisco Bay Area with his wife and three children.

What You Will Learn:

How to create systems and cultures that encourage experimentation and learning

Lessons in influencing and leading without formal authority

Why long-term thinking matters for both founders and teams

The importance of compounding small, deliberate actions over time

Insights on how Lean Startup principles can transform established organizations

Join us for a deep dive into leadership, innovation, and the mindset that allows founders and executives to build companies that last. Eric’s approach is practical, disciplined, and forward-thinking. Tune in to gain strategies that go beyond theory and into the real-world application of building lasting organizations.

Please rate and review this Episode!
We'd love to hear from you! Leaving a review helps us ensure we deliver content that resonates with you. Your feedback can inspire others to join our Take Command: A Dale Carnegie Podcast community & benefit from the leadership insights we share.