Learn from procurement experts. Host Philip Ideson talks with thought leaders who share the trends, strategies and tactics that you can lever to elevate the rol...
776: Putting Stakeholder Priorities First W/ Ryan Bradford
“Instead of taking an inward look at your sourcing and procurement models, consider the easiest, simplest experience that you can provide to your internal customers.” – Ryan Bradford Procurement is in the midst of a transformative period, but at the heart of all this change is one thing that is always relevant: the customer experience. Procurement has traditionally done itself a disservice by approaching the source-to-pay process with their own goals, needs, or processes in mind. But, by taking a more customer-centric approach and prioritizing their internal stakeholders, they can actually drive more value for the entire organization. In this episode, Philip Ideson speaks with experienced procurement leader and seasoned executive Ryan Bradford about how procurement can refine their approach to customer engagement. In many cases, this creates an opportunity to challenge conventional thinking about how procurement should interact with their customers to achieve the best outcomes. As Ryan says, it starts by putting the customer experience first. Ryan also discusses: How to create a customer-centric S2P model by engaging with stakeholders, understanding their needs, and pushing back in constructive ways The role technology and AI play in enabling simple, and seamless procurement experiences while still maintaining compliance and governance How to build on strong internal relationships and also win over the skeptics and resistors Links: Ryan Bradford on LinkedIn Subscribe to This Week in Procurement Subscribe to Art of Procurement on YouTube
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775: Procurement 6 | February 7th, 2025
Procurement 6 is a short podcast from Art of Procurement that publishes in the Art of Procurement feed every Friday morning at 6am US Eastern Time. Presented by a member of the Art of Procurement team, each episode has 6 short segments that summarize the week in procurement. Segments range from procurement tips to podcast summaries, from details of events to news or overviews of blog posts that capture our attention.
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774: Closing the ‘Inspiration to Action’ Gap W/ Remko Van Hoek
“Procurement is going to make a transformative leap. It may be in a year. It may be in three years. But it’s going to happen. So start experimenting.” – Remko Van Hoek, Full Professor of Practice SCM, Executive Director CSCMP Supply Chain Hall of Fame, hosted by Walton, University of Arkansas - Sam M. Walton College of Business It’s time to make procurement fun again. That’s what Remko Van Hoek, Full Professor of Practice SCM, Executive Director CSCMP Supply Chain Hall of Fame, hosted by Walton, University of Arkansas - Sam M. Walton College of Business, told Philip Ideson when they sat down together at DPW Amsterdam 2024. In this episode, Remko shares insights from the 10X Procurement survey he led in conjunction with DPW, and what it reveals about how AI and digital transformation are injecting opportunity, value, and, yes, even fun back into procurement. The survey also uncovered a troubling ‘inspiration to action’ gap between procurement’s AI readiness and their ability to successfully execute at the pace required by the rest of the business. Along with discussing digital transformation pressures, Philip and Remko also explore: What 10X growth actually looks like in practice and how procurement can take the idea of exponential growth and turn that into tangible, bottom-line results for the business What it means to be “digitally literate” and why focusing only on technology is actually not the right approach to digital transformation The fundamentals procurement needs to have in place to 10X their growth and impact in 2025 Links: Remko Van Hoek on LinkedIn Listen to “Integrating Blockchain into Procurement” with Remko Van Hoek Subscribe to This Week in Procurement Subscribe to Art of Procurement on YouTube
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773: Procurement 6 | January 31st, 2025
Procurement 6 is a short podcast from Art of Procurement that publishes in the Art of Procurement feed every Friday morning at 6am US Eastern Time. Presented by a member of the Art of Procurement team, each episode has 6 short segments that summarize the week in procurement. Segments range from procurement tips to podcast summaries, from details of events to news or overviews of blog posts that capture our attention.
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772: 2025 Outlook: Procurement’s ‘Year of Convergence’ W/ Nick Heinzmann and Matthew Hardin
“We’re in a new world where we’re trying to converge all these different areas, not only to fix problems, but to drive different kinds of capabilities for procurement, ones that are not theoretically possible with the old approach.” – Nick Heinzmann, Head of Research at Zip Procurement is continuously improving and maturing, but over the past few years, a series of distinct trends has gathered momentum. 2025 is looking more and more like the pivotal year when all of these trends will converge, transforming procurement and their role in the business. This is a defining moment for procurement, bringing with it a significant opportunity to finally solve some of procurement’s most systemic pain points. In this episode, Philip Ideson is joined in conversation by Nick Heinzmann, Head of Research at Zip, and Matthew Hardin, Director of Advisory at Zip. Nick and Matt explore why they’ve dubbed 2025 as the “year of convergence” for procurement. Nick and Matthew discuss: How the convergence of AI, orchestration, transformation, and changes to procurement’s operating model are setting the tone for 2025 Ways AI is changing procurement’s role in the business, while also enabling them to focus more on strategy and relationship building Why monitoring the stakeholder experience and capturing satisfaction metrics are key to procurement’s success How to find new and better ways to create value, even in a “do more with less” environment Links: Nick Heinzmann on LinkedIn Matthew Hardin on LinkedIn 25 Procurement Predictions for 2025 Subscribe to This Week in Procurement Subscribe to Art of Procurement on YouTube
Learn from procurement experts. Host Philip Ideson talks with thought leaders who share the trends, strategies and tactics that you can lever to elevate the role of procurement - and your career.