Welcome to Mercer’s, AI-volution: Redefining HR podcast. Your go-to resource for staying informed about the latest tools, platforms, & trends surrounding all th...
In this episode of the AI Evolution podcast, Adriana O'Kain speaks with Lisa Lyons about the transformative role of AI in the Middle East, particularly focusing on government initiatives, best practices in AI adoption, cultural factors influencing AI integration, and the impact of AI on jobs and skills. They also discuss personal experiences with generative AI tools and their potential to enhance productivity and creativity.TakeawaysGovernments in the Middle East are leading AI initiatives.Saudi Arabia's Data and AI Authority is shaping the AI landscape.India has the highest global AI adoption rate at 83%.E& is pioneering AI projects with 900 initiatives underway.Cultural mindset is crucial for successful AI adoption.AI can enhance employee training and development.Understanding the 'why' behind AI is essential for organizations.Generative AI tools can simplify personal and professional tasks.Curiosity about AI drives higher adoption rates.AI avatars are being used for innovative training solutions.
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22:28
Capturing AI ROI
In this episode of the AI Evolution podcast, Adriana O'Kain and Ravin Jesuthasan discuss the transformative impact of AI on the workforce. They explore the shift from a technology-focused approach to a work-backwards strategy, emphasizing the importance of redesigning work to capture ROI. The conversation highlights the evolving role of HR in integrating AI solutions and the necessary mindset and skills for success in an AI-augmented world. Ravin shares insights on practical examples and the critical need for organizations to adapt to the changing landscape of work.Takeaways Organizations must adopt a work-backwards approach to AI integration. Redesigning work can lead to significant ROI improvements. HR plays a crucial role in orchestrating AI and human collaboration. Mindset shifts are essential for embracing AI technologies. Skills development is critical for navigating the AI landscape. AI should be seen as a partner in the workforce, not just a tool. Continuous learning and adaptation are necessary in the AI era. Understanding elemental tasks is key to effective AI deployment. Organizations need to decouple growth from resource intensity. Curiosity and openness to change are vital for success.
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22:03
AI and HR Shared Services
In this episode of the AI Evolution podcast, Kristin Rhebergen and Jonathan Gordin discuss the transformative impact of AI on HR, particularly focusing on shared services. They explore the current state of HR automation, the role of generative AI, and how these technologies can enhance employee experience and drive cost efficiencies. The conversation emphasizes the importance of strategic implementation and the potential future of HR shared services in a rapidly evolving technological landscape.Takeaways: 84% of HR leaders expect a shift towards automation. HR Shared Services is central to AI implementation. Generative AI is a new tool for HR automation. Transactional tasks should be automated for efficiency. Generative AI enhances employee experience and engagement. Cost efficiency is a primary concern for HR leaders. HR must lead organizational change effectively. Strategic goals should guide AI implementation in HR. The future of HR Shared Services is promising with AI. Starting small can lead to significant improvements.
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21:16
AI Mindset, Skillset and Toolset
In this episode, Adriana O'Kain and Jason Averbook discuss the transformative impact of AI on business and society. They explore the importance of mindset in adopting AI technologies, the shift towards human-centric skills, and the concept of human-machine teaming. The conversation also delves into the latest AI tools and their capabilities, as well as the future of work in 2025, emphasizing the need for continuous learning and adaptation in a rapidly changing landscape.
Takeaways
AI is transforming how we solve problems today.
Mindset is crucial for effectively using AI tools.
Human-machine teaming is essential for optimal work performance.
The demand for soft skills is increasing in the job market.
Open-source AI tools are democratizing access to technology.
The future of work will require a blend of human and machine capabilities.
Continuous learning is necessary to keep up with AI advancements.
AI can enhance human experiences and drive positive outcomes.
Organizations must focus on empathy and understanding in their workforce.
The journey towards AI adoption starts with a change in mindset.
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HR's Role in Unlocking AI in the Workplace
In this episode of the AI-volution podcast, Jim Holincheck and Tara Cooper discuss the latest research findings on HR technology and its impact on the workforce. They explore the role of HR in facilitating AI adoption, the hesitance of employees to embrace new technology, and the trends in HR technology investments, particularly in generative AI. The conversation emphasizes the importance of HR leadership in communicating the benefits of technology to employees and the need for organizations to listen to their workforce's needs.
Takeaways
HR technology forums provide valuable insights for practitioners.
Research shows HR has significant influence over AI adoption.
Only a small percentage of employees hear from HR about AI.
HR leaders need to communicate more about technology.
Digital natives are hesitant to adopt workplace technology.
Employees need to see the value in new technology.
Investment in generative AI is on the rise.
Organizations should listen to employee needs when deploying tech.
Ripping out existing technology is not a viable strategy.
Community engagement is crucial for navigating HR tech trends.
Join our upcoming Generative AI and HR Technology forums: https://www.mercer.com/campaigns/transformation/hr-technology-hub-interest/
Welcome to Mercer’s, AI-volution: Redefining HR podcast. Your go-to resource for staying informed about the latest tools, platforms, & trends surrounding all things Generative AI. We’ll discuss the cutting-edge technologies offering valuable insights to support & empower HR leaders. Don’t miss an episode as top thought leaders share their POV & analysis as they tackle hot topics around artificial intelligence & automation tools for data analytics & employee experience that are shaping & redefining the future & the NOW of HR. Copy and paste this link https://www.mercer.com/en-us/about/contact/
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