Risk Management: Brick by Brick

In this episode of Risk Management: Brick by Brick, host Jason Reichl sits down with Zach Finn, Senior Consultant in Risk Management and Crisis Response at Hub. Zach draws on his extensive background across crisis management, academia, and enterprise risk consulting to unpack how AI and modern data strategies are reshaping the risk management landscape.

Discover why Zach views risk managers as the original Large Language Models (LLMs)—experts at synthesizing complex information across siloed domains to protect organization-wide operations. The conversation addresses practical ways risk teams can automate day-to-day tasks, expand access to risk analysis for smaller businesses, and navigate high-stakes decisions without sacrificing accuracy for speed. From managing business interruption and crisis response to evaluating alternative risk financing and AI governance, this episode provides a high-impact roadmap for modern risk professionals.

To find out how TrustLayer manages risk so that people can build the physical world around us, head to TrustLayer.io.

Podcast Host: Jason Reichl
Executive Producer: Don Halliwell

In this episode of Risk Management: Brick by Brick, host Jason Reichl sits down with Kristen Bessette, Chief Data Officer at Zurich North America. Kristen shares her extensive background spanning actuarial roles and executive data leadership across top carriers, framing a crucial conversation on why data and AI have evolved from back-office support functions into core strategic drivers.

Discover how AI is democratizing access to data, dismantling traditional industry silos, and transforming complex information into actionable business insights. Kristen breaks down the reality of AI adoption—explaining why individuals who embrace these tools will inevitably replace those who do not, and how organizations can balance grassroots AI experimentations with pro-code enterprise solutions. From navigating data preparation and governance to rethinking actuarial models and evaluating build-versus-buy trade-offs, this conversation provides a practical roadmap for risk managers looking to elevate their roles from transactional processors to strategic leaders.

To find out how TrustLayer manages risk so that people can build the physical world around us, head to TrustLayer.io.

Podcast Host: Jason Reichl
Executive Producer: Don Halliwell

In this episode of Risk Management: Brick by Brick, host Jason Reichl sits down with Courtney C. Davis, Executive Vice President and Global Education Practice Leader at Hub International. Drawing on nearly two decades of experience spanning large brokerages and managing enterprise risk across 12 schools and a medical center at the University of Chicago, Courtney offers a masterclass in modernizing organizational risk.

Podcast Host: Jason Reichl
Executive Producer: Don Halliwell

In this special re-release episode of Risk Management: Brick by Brick, host Jason Reichl sits down with Jack Ramsey, former Head of Agency Sales at Next Insurance. With decades of commercial lines experience, Jack dives deep into the operational friction points that ruin agency profit margins on small commercial accounts, and how modern digital models are solving them. From eliminating time-consuming underwriting referrals to utilizing alternative real-time data signals like social media scraping, Jack breaks down how carriers and agencies can seamlessly blend technology into the workflow. Discover how removing menial administrative tasks enables agents to elevate their role from policy processors to trusted risk advisors, unlocking massive revenue potential and creating a sustainable future for the next generation.

Podcast Host: Jason Reichl
Executive Producer: Don Halliwell

In this special re-release episode of Risk Management: Brick by Brick, host Jason Reichl sits down with Annie Quaile, an Emmy-nominated entertainment producer and event manager with over two decades of experience. From producing live theme park events and massive music festivals to managing critical emergency responses, Annie has spent her career operating at the delicate intersection of creative vision and crowd safety.
In this masterclass on human dynamics, Annie explains why understanding movement patterns and basic human behaviors is the most effective way to mitigate real-world crowd risks. She shares her personal journey into safety, shaped deeply by the Pulse nightclub tragedy in Orlando, and details her unique visual methodology for building bulletproof safety instincts. Whether you are managing massive commercial venues, organizing community festivals, or integrating cutting-edge AI crowd-modeling, this conversation is a vital blueprint for keeping public experiences secure without sacrificing the magic.

Podcast Host: Jason Reichl
Executive Producer: Don Halliwell