If your patient acquisition strategy depends too heavily on paid media, this episode explains why brand trust is now the real growth lever.
On this episode of Ignite, Ashley Petrochenko, Cardinal's VP of Brand Marketing, sits down with Courtney Taylor, Senior Director of Brand Marketing at PDS Health, to discuss how one of the nation's largest healthcare organizations is using brand strategy to stand out in a crowded, low-trust market. They break down how clearer messaging, smarter storytelling, and connected consumer experiences can improve performance marketing efficiency and long-term patient loyalty. For healthcare marketers facing rising costs and shrinking attention spans, this shift is critical.
You will learn:
Why trust is becoming the biggest driver of patient conversion
How stronger branding reduces lower-funnel acquisition pressure
Ways to make complex healthcare messages simple and human
How partnerships and storytelling expand reach beyond paid ads
If you want a smarter patient growth strategy that doesn't rely on chasing clicks, this is the episode to listen to next.
RELATED RESOURCES
Connect with Courtney - https://www.linkedin.com/in/courtneyjotaylor/
How to Build a Full-Funnel Healthcare Marketing Strategy - https://www.cardinaldigitalmarketing.com/healthcare-resources/blog/healthcare-full-funnel-marketing-strategy/
Marketing + Operations: Why Total Alignment is Vital to Growth - https://www.cardinaldigitalmarketing.com/healthcare-resources/blog/healthcare-marketing-operations-alignment/
What is a Patient Journey? Examples to Grow Your Practice - https://www.cardinaldigitalmarketing.com/healthcare-resources/blog/what-is-a-patient-journey-grow-your-practice/
DSO Marketing: Branded House vs. House of Brands - https://www.cardinaldigitalmarketing.com/healthcare-resources/blog/dso-marketing-branded-house-vs-house-of-brands/