Auto brands reputation power ranking, GM doubles down on V8, ft. Tully WIlliams | Daily Dealer Live
Today's show features:
Tully Williams, Fixed Operations Director at the Niello Company
David Long, Executive General Manager of Hansel Automotive Group
This episode is brought to you by:
Lotlinx - Get the best possible market advantage on every vehicle transaction. Optimize operations and boost profits using artificial intelligence (AI) and machine learning. Learn more @ https://lotlinx.com/
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50:46
Dealers Are Saving Thousands in Labor: How They Solved the #1 Bottleneck in Fixed Ops | Graham Anderson, CCO & Co-Founder of KENECT
Today I’m joined by Graham Anderson, CCO & Co-Founder of KENECT. We get into how dealers are solving the #1 bottleneck in fixed ops, the best times to text customers, how Gen Z is flipping the script on dealer communications, and more.
This episode is brought to you by:
1. Qmerit - Selling EVs can have a lot of friction points. But home charging installation shouldn’t be one of them. That’s why dealers and automakers trust Qmerit—the go-to expert for home charging installations. Join Qmerit’s dealership partner program and start earning referral incentives on every installation. Visit @ http://www.qmerit.com/carguy to learn more.
2. Cox Automotive - Dealers keep hearing that improving customer experience is the best way to boost profits—but what do consumers actually want? Retail360—Cox Automotive’s comprehensive suite of solutions — powers on true omnichannel experiences for consumers and dealers. With Retail360, powerful consumer insights enable predictive artificial intelligence and automation, all tailored for your dealership by industry-veteran performance managers. To learn how consumers prefer to shop, buy and own vehicles, visit @ https://cox.auto/uh9Uy and download “The Evolving Consumer and How to Meet Their Needs,” the new Ebook from Cox Automotive.
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Topics:
01:29 How is AI transforming dealerships?
04:24 What shaped your company's journey?
06:52 Why reputation management matters?
10:44 Benefits of automated scheduling
18:42 Biggest tech integration challenges?
21:58 The future AI applications in auto
23:30 Text vs voice for customers
26:27 How to optimize service departments?
32:28 Industry outlook for next year?
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This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.
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36:42
Stellantis names new CEO, Ford Batterygate, ft. Jeff Ramsey | Daily Dealer Live
Today's show features:
Mike Kelley, General Manager of Bourne's Auto Center,
Kerri Wise, CMO of Lotlinx,
Jeff Ramsey, CMO of Ourisman Automotive Group.
This episode is brought to you by:
Lotlinx - Get the best possible market advantage on every vehicle transaction. Optimize operations and boost profits using artificial intelligence (AI) and machine learning. Learn more @ https://lotlinx.com/
Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com
Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu
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Everything else ➤ dealershipguy.com
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58:06
Beyond the Buzzwords: The Top Tech Dealers Are Leaning Into | Barb Edson, CMO of CDK Global
Today I’m joined by Barb Edson, CMO of CDK Global. We dive into why post-sale support is becoming the new battleground for dealerships, what tech top dealers are asking for and leaning into, and why a wave of imitators still can’t dethrone the king.
This episode is brought to you by:
1 . Copart - Are you looking to expand your dealership’s wholesale inventory? Finding front-line ready vehicles from finance, fleet, and rental consignors is now easier than ever. Copart Select gives you transparency that drives profitability and the assurance you need. Register as a Member to Get Started at http://www.copart.com/doRegistration
2. Toma – If your BDC or Service Advisors are buried in calls, it’s time for a smarter solution. Toma builds custom AI agents that answer 100% of your dealership’s inbound calls and handle tasks like booking service, checking recalls, and scheduling test drives—without tying up your team. Dealers using Toma are saving 30–40 staff hours a week and booking 100+ extra appointments every month. Exclusive for CDG Listeners: Start your no-risk, 1-month free trial @ http://www.toma.com/cdg
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Topics:
00:38 Biggest industry challenges today?
02:26 Newest solutions for dealerships?
02:53 How WSIC improves inventory?
06:39 Best payment solutions today?
09:04 Key executive insights
10:01 How to beat competition?
16:45 CDK's future vision?
22:11 Final key takeaways
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Everything else ➤ dealershipguy.com
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.
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24:44
Senate strikes down CA EV rule, Volvo gets first dibs on new google tech, Ft. Brett Sutherlin | Daily Dealer Live
Today's show features:
Eric Barbosa, VP of Variable Ops at Cavender Auto Group,
Brett Sutherlin, Owner of Sutherlin Automotive Group,
Ned Hennessey, Vice President Dealership Investments @ SURMOUNT
This episode is brought to you by:Wrench – Want to boost your gross profits by selling prepaid maintenance, without a service center? This new offering levels the playing field between independents like me and the big dealers. Wrench TotalCare lets you offer mobile maintenance plans—oil changes, tire rotations, even brakes—all done at your customer’s home. Your customers get convenience. You get more revenue on every deal. And if you’re using DealerCenter, it’s already built into your workflow for seamless upsells.Not on DealerCenter? No problem. Visit https://carguymedia.com/wrench_ddl and start earning on every deal today.
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CDG News ➤ https://news.dealershipguy.com/
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Everything else ➤ dealershipguy.com
The Car Dealership Guy Podcast Network is your front-row seat to the people, companies, and trends shaping the future of automotive retail—delivered across three focused formats:
The Car Dealership Guy Podcast (Tuesdays & Thursdays)
Hosted by Yossi Levi, these deep-dive interviews feature top dealers, operators, and innovators driving the industry forward.
Daily Dealer Live (Mondays, Wednesdays & Fridays)
Our live-streamed show, also released here in audio format, brings real-time news, sharp takes, and high-impact guests—think CNBC for car dealers.
Industry Spotlight
Hosted by Sam D’Arc, this segment highlights standout dealerships and vendors with tactical insights and stories from the front lines.
Follow us on X, LinkedIn, Instagram, Facebook, and YouTube for highlights and behind-the-scenes content from every episode.
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